BLESSING FIRIMA
Port Harcourt, Nigeria.-
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linkedin.com/in/blessingfirima
Researcher Analyst | Executive Assistant
EXPERIENCE SUMMARY
Motivated and detail-oriented professional with a strong academic foundation in
History and Diplomatic Studies, combined with hands-on training and experience as
an Executive Assistant. Skilled in communication, research, administrative support,
and digital tools, with a proven ability to manage tasks efficiently in remote and
fast-paced environments. Adept at leveraging analytical thinking and diplomatic
insight to support decision-making and streamline operations. Committed to
professionalism, discretion, and continuous learning in both traditional and digital
workspaces.
SKILLS
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Email Management
Research
Itinerary Planning
Social Media Management
Data Entry and Management
Project Management
MS-Office and Google Workspace Tool
SOFTWARE TOOLS
● Design Tools: Canva, Figma
PROFESSIONAL EXPERIENCE
ALX (AFRICAN LEADERSHIP ACCELERATOR)
Ambassador/ Customer Support
(Remote) - April 2024 - Present
● Increased learner retention by 70%, crossing a milestone of 700 new learners.
● Guided learners through educational and instructional videos reaching over
15,000 learners across cohorts 3 and 4 of the Artificial Intelligence Career
Essentials Program.
● Facilitated ongoing support throughout the program: Offered personalized
assistance and encouragement, Resulting to a whooping 67% increase in
learner completion rate.
● Collaborated with team members to enhance learner experience: Shared
insights and strategies to improve support processes, fostering a team
environment that resulted in more efficient problem-solving and improved
service delivery.
● Monitored learner progress and feedback: Gathered valuable insights that
informed program improvements, enabling the organization to refine its
offerings and better meet learner needs.
ADMINISTRATIVE SECRETARY
Chris Instrumentation Oil and Gas - Rivers State, Nigeria
(ON SITE) November 2024- April 2025
● Efficient Scheduling & Coordination: Successfully managed complex
scheduling for executives and technical teams, ensuring timely coordination
of meetings, site visits and calibration, resulting in improved workflow and
minimized scheduling conflicts.
● Document Management: Organized and maintained an extensive range of
both physical and digital files, including project proposals, test certifications,
tender documents,quotations,invoices,delivery notes and communications,
enabling quick retrieval and reducing document-related delays by 90%.
● Inventory & Procurement Management: Streamlined inventory management,
facilitating the procurement process for office supplies and technical
equipment, ensuring that projects had necessary resources on time while
reducing procurement delays by 60%.
● Project Support & Documentation: Provided robust administrative support
for project teams, including tracking project timelines and preparing
comprehensive progress reports. Contributed to the timely completion of
projects by maintaining well-organized project documentation.
● Travel Coordination: Organized travel and accommodation for staff and
executives, ensuring cost-effective and efficient travel arrangements for
conferences, meetings, and site visits, contributing to optimized budget
management.
● Confidentiality & Compliance Adherence: Maintained the confidentiality of
sensitive company information and ensured compliance with industry
standards and regulations, contributing to a secure environment for both
company data and operation.
LANGUAGES
English Language
Expert, Native
French Language
Conversational
EDUCATION & CERTIFICATION
Bachelor of Arts
Department of History and DIpomatic Studies
University of Port-Harcourt, Rivers State, Nigeria.
Historical Society of Nigeria
Certificate of Membership
University of Port-Harcourt, Rivers State, Nigeria.
Artificial Intelligence Career Essentials
African Leadership Xcelerator (ALX)
Certificate of Completion
Virtual Assistant Certification
African Leadership Xcelerator (ALX)
Certificate of Completion
