Firas Alhayek

Curriculum Vitae Firas Alhayek Contact No Email address Home address Date of Birth : - :-: Nordstr. 77, 41236 Mönchengladbach : 02 Sept 1986 Professional Objective I am graduate of Business Administration with main educational focus on Financial Accounting, Commercial Business Law and Marketing. I have over eight years experience in Sales and has a keen ability towards to customer relations and project management. I also have an extensive experience in sales management and have remarkable technical skills which I improved through my previous job experiences. It is my intent to pursue my career towards sales and marketing and I am passionate to be part of a prestigious company where I can highlight my skills and work together towards customer satisfaction and strong customer relationship. Professional Skills • • • • • • • • • • Resiliency and adaptability Decision-making and problem-solving skills Leadership and team-motivation skills Excellent B2B and digital marketing skills; ensuring successful business strategies Strong time-management and handling priorities Excellent customer service and customer needs assessment skills Computer proficient: MS Office applications, SPA, social media and search engines Expertise in planning, marketing, cost analysis, expense control and quality management High level of intercultural competence Excellent oral and written communication skills, multi-linguist; o Arabic - native language/mother tongue o English - C1; professional proficient o German – B2; Upper-intermediate proficient Work Experiences June 2021 – Present • • Oct 2018 – Dec 2019 Assistant Manager, Department: Employees Amazon Logistik Mönchengladbach GmbH Performs technical operations as required Upholds an outstanding customer relationship communication and excellent customer service Sales Executive, Business Development Department MDT-tex GmbH , Hardheim, Baden-Württemberg through proper Curriculum Vitae • • • • • • • Maintains customer databases Prepares and distributes monthly reports which includes sales tracking Prepares and develops sales presentations and materials Tracks sales expenses and conduct a thorough consolidation and analysis of data Keeps up-to-date product information – its features and benefits Ensures that all team members in the department follows all company policies and regulations Upholds an outstanding customer relationship through proper communication and excellent customer service Oct 2016 – April 2018 Sales Assistant, Marketing & Sales Department (Sachbearbeiter) Bundesinstitut für Berufsbildung , Bonn • • • • • • • Manages tendering procedures Prepares interim and where-used lists of the expenses Manages customer contacts and requirements Maintains good communicatoion between customers and technical engineers Organizes events for German vocational trainings Prepares project voucher list and payment request for the audity authority Maintains good customer service relationship through proper information and feedback process Oct 2015– July 2016 Volkshochschule Mönchengladbach Course for learning the German language and culture . Aug 2009 – Dec 2014 Commercial Manager, Marketing and Sales Department Neri Lighting Company, Abu Dhabi • • • • • • Head of Finance – overlooking a team of ten employees and maintaining fun and professional work environment Manages marketing and sales for the sister company L.D.C Doha, Qatar Solely responsible for projects and ensures the success of every task Manages customer contacts and requirements Ensures a good relationship between customers and technical engineers Tracks and manages demand-supply Educational Background June 2020 – Sept 2020 Maßnahme im kaufmännischen Bereich Oct 2005 – Oct 2009 • Bachelor of Business Administration Applied Science Private University, Amman (Jordan) Major study courses in Financial Accounting, Commercial Business Law and Marketing Curriculum Vitae Additional Information Driving License : Class B Hobbies and Interests : Learning new languages and culture, walking, outdoor and indoor sports and listening to music Character references : These are available upon request. I hereby certify that above-mentioned information is true and correct. Mönchengladbach, in November .2021 Firas Alhayek