Dedicated and detail-oriented Quality Assurance Specialist and Trainer with extensive experience in medical documentation field. Skilled in teaching employees how to accurately transcribe information from the Veterans Basic Medical Questionaires into official Disability Benefits Questionnaire, ensuring accuracy, consistency, and compliance with established standards. Leads interactive training sessions via video calls, provides comprehensive written feedback with details corrections and screenshots, and develope and updates training materials as needed to improve team performance and quality output.
Bringing seven years of data entry experience with a strong background in handling sensitive information and maintaining data integrity. Previously worked in a logistics company, gaining valuable knowledge in organization, time management, and workflow coordination.