Filip Belciug

Filip Belciug

$15/hr
Customer Service Representative
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
27 years old
Location:
Turnu Magurele, Teleorman, Romania
Experience:
1 year
CV Filip Belciug PERSONAL INFORMATION Name: Filip Belciug Date of birth: - Address: Turnu Magurele, Romania Mobile: - (Ro) Email: - Linkedin: shorturl.at/dgou8 PROFILE I learn and adapt quickly. Accustomed to handling customers and their objections having 1 year of customer service experience. I am disciplined, organized and very good at meeting deadlines. WORK EXPERIENCE AND ACHIEVEMENTS Tempest Executives Birmingham, West Midlands Sales agent (Energy Specialist) January 2020 – March 2020 Authorized to distribute energy (gas and electricity) tariffs to overcharged or unvalued customers Managed to troubleshoot issues and empathize with customers as well as discover pain points Successfully handled objections Improved customer satisfaction through outstanding customer service I “rang the bell” (doing 3 sales in a day -- £120) two times in a week during my first month Karro Food Group Malton, New Yorkshire Storeman January 2018 - November 2018 In charge of managing all operations of stock and supplying overalls to workers Ensured that stock levels do not run out Proposed and introduced a method of reusing some of the equipment (saving approximately 25% of the company’s budget for 2 weeks) Successfully provided excellent customer service and equipment to butchers and new starters on time on a daily basis Super Temp Responsible for translating instructions either written or face-to-face for new starters as a result of an immediate need within the company Managed to effectively translate instructional material from English to Romanian and meeting the one week deadline by doing overtime hours both at work and at home Successfully proofread and corrected over 50 pages of instructions and health and safety statements in one week without overlooking my Storeman duties Amazon Rugeley Staffordshire Warehouse Operative (Pick) May 2019 – September 2019 Located and gathered 100 items of merchandise daily as required by the process Obtained training for 2 different processes (Shipping and Tranship) as a result of my competence EDUCATION “Marin Preda” Highschool Romania Baccalaureate Diploma - Main profile: Philology Main subject studied: English communication SKILLS Software: Microsoft Word, Microsoft Excel, Adobe Lightroom Classic CC, Adobe Photoshop, Power Point Languages: Romanian (mother tongue) and English (High Intermediate level) Impulse selling INTERESTS AND HOBBIES Reading, self-education, business startup, writing, computing, photography, Spanish, cooking, healthy lifestyle
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