Fierouza

CURRICULUM VITAE OF FIEROUZA VAN DER MERWE Personal Details Full Names FIEROUZA Surname VAN DER MERWE ID Number- Date of Birth 26 JANUARY 1982 Marital Status MARRIED Gender FEMALE Race COLOURED Home Language ENGLISH Other Languages AFRIKAANS Nationality SOUTH AFRICAN Drivers Licence CODE 08 (OWN VECHILE) Telephone - Cell phone- E-mail Address- Physical Address 10 ROSEY STREET LINMEYER JOHANNESBURG Availability Notice period 4 weeks Salary Expectations negotiable School Education Matriculated 1999 Subjects ENGLISH, AFRIKAANS , BIOLOGY, HISTORY , BUSINESS, ECONOMICS Leadership PREFECT, Sport Achievements HOCKEY CAPTAIN Qualifications Qualification Subjects Institution Year DIPLOMA HUMAN RESOURCE MANAGEMENT VARSITY COLLEGE 2009 Professional Training Course Institution Year IR EDCON AND FOSCHINI GROUP- OCCUPATIONAL AND HEALTH AND SAFETY ACT EDCON 2006 PROFIT AND LOSS REPORTS FOSCHINI 2008 TIME AND ATTENDANCE FOSCHINI 2009 Achievements Year Descriptions- Store manager turning 3 million store into a 7 million store 2010 Signing on of 4 clients (new) with 16 specs ( position ) to fill with in one month 2013-16 opening international Brand (victory secrets) Aliv group under edcon Compuqter Literacy (if relevant) include all specialist programs you are competent with Micro soft windows 2007 Word , excel power point email and internet Career Summary Company Employment dates Position Cotton on Group ALIV Group May 2016 till current Jan 2014 till 2016 Regional manager HR and VICTORIA’S SECRETS AREA MANAGER SOLOSHOES JAN-Jan AREA MANAGER MR PRICE SPORTS NOV2010 – 30DEC 2012 OPERATIONS COORDINATOR/ PA HOME BETWEEN SEPT2010-OCT2010 MIWAYSTAFFING SOLUTIONS JUNE2010-SEPT2010 ACCOUNT MANAGER MELT OUTLETS FEBRUARY 2010 – JUNE2010 STORE MANAGER FOSCHINI GROUP NOVEMBER 2006-FEBRUARY 2010 STORE MANAGER EDCON GROUP DECEMBER 2000- OCTOBER 2006 VARIOUS POSITION, FROM CASUAL TO MANAGEMENT Career Detail Company1. Cotton-on Group Employment Dates May 2016 till current Regional turnover 89 million (currently 11stores including mega )kids Team members including store managers 50 team members Maximize sales potential through business analysis A & provided business tools along with personal insight to maximize understanding and improve results Recommend solutions to business opportunities through comprehension of complexities and relationships among opportunities/issues Growth opportunities within business (by providing 36% contribution and 17% ebitda )looking at all factors on P&L Liaise with planner regarding new releases products as well as allocations and set up products for launches Create customer intimacy through spending time in stores, reinforcing the use of company provided training tools and personally demonstrating how to foster a customer- centric culture Ensure stores meet visual merchandising and marketing execution strategies at all times and are maximizing productivity Analyze business and create action area plans to address identified sales/execution opportunities, integrating store visit observations and weekly store level sales Create a disciplined culture focused on flawless execution of cotton on and / processes and procedures and initiatives while identifying and communicating to leadership opportunities for improvements within said programs Optimize traffic through review of store rosters and coaching means of improvment Build high performance store leadership teams through a commitment to orational excellence and by demonstrating inspiring leadership. Source, recruit and hire top talent and build a strong internal bench/succession plan Build talent by assessing strengths and developmental opportunities, encouraging and discussing career development and providing opportunites for learning through delegating responsibility and following up on execution Consistently use performance management tools/processes Inspire a shared vision by setting clear goals and fostering a positive and rewarding work environment Understand and demonstrate Cotton on company values • Build Brand engagement: Create and promote a team environment that allows each associate to perform at an optimum level Provide a safe working environment Sales target achievement overall best practice customers service satisfaction Talent bench strength development (recruiting, training, developing & retaining top talent aswell as succession Proprietary loyalty program Compliance with all Cotton on policies & procedures making sure stocktake inline with company expectations Company 2 Employment Dates Victory secrets SEPTEMBER 2014 till 2016 Maximize sales potential through business analysis o Use VSBA & provided business tools along with personal insight to maximize understanding and improve results o Recommend solutions to business opportunities through comprehension of complexities and relationships among opportunities/issues Liaise with Buyer regarding new buys and prices Liaise planner regarding allocations Liaise with Marketing team regarding GWP and marketing material as well as Visuals Create customer intimacy through spending time in stores, reinforcing the use of company provided training tools and personally demonstrating how to foster a customer- centric culture Ensure stores meet visual merchandising and marketing execution strategies at all times and are maximizing productivity Analyze business and create action area plans to address identified sales/execution opportunities, integrating store visit observations and weekly store level sales Create a disciplined culture focused on flawless execution of VSBA/ processes and procedures and initiatives while identifying and communicating to leadership opportunities for improvements within said programs Optimize traffic through review of store rosters and coaching means of improvment Build high performance store leadership teams through a commitment to operational excellence and by demonstrating inspiring leadership. Inspire a shared vision by setting clear goals and fostering a positive and rewarding work environment Understand and demonstrate VSBA & company values • Build Brand engagement: Create and promote a team environment that allows each associate Sales target achievement Talent bench strength development (recruiting, training, developing & retaining top talent) Overall Customer Satisfaction Overall Associate experience Overall P&L Career Details Company2 ALIV GROUP ACCESSORIZE LASENZA INGLOT VICTORY SECTRETS Employment Dates JANUARY 2014 Position Held HR OFFICER JHB Responsibilities Recruit and Select candidates for all 4 brands in Gauteng Follow the full Recruitment and Selection process in its entirety for all 4 brands in Gauteng Administer the full Disciplinary function for all brands in Gauteng Communicate fully with all roleplayers in HR department Adhere to and communicate HR process in Gauteng Communicate effectively with Recruitment Officer at all times Screen CVs sent from Recruitment Officer Select appropriate candidates that meet the requirements for each position as per Job Profile Adhere to the full Recruitment process to ensure accurate selection Communicate with all role-players – polygraphs’, area managers, store managers Appoint candidates to meet the requirements of the brands Ensure that probation evaluations are conducted with all new employees Communicate with Training & Development re Orientation training for all new employees Conduct exit interviews with all resignation candidates Send paperwork to HR on 16th of each month Communicate disciplinary code and procedure with store managers and area managers Assist store managers in understanding the process Chair disciplinary enquiries Advising and supporting managers/area managers on the disciplinary process Administer the disciplinary process Ensure that all paperwork is sent to HR manager expeditiously Adhere to all HR Policies and Procedures Adhere to all Disciplinary Codes and Procedures Keep all HR documentation filed appropriately Send all relevant documentation to HR on the 16th of each month Communicate with HR Manager/department at all times Maintain professional and technical knowledge by reviewing professional publications and staying abreast of all HR matters Meet with stores on a regular basis Develop relationships with all employees Manage the development of employees Reason for leaving Growth Company3 SHOE TOWN Employment Dates JANUARY 2013 Position Held AREA MANAGER 8 STORES Responsibilities Making sure staff compliment in stores are correct Responsible to drive turn over in all stores Responsible for all staff training Responsible and do all stocktaking Responsible for possible store opening Responsible for competitive shopping Making sure all stores are trading everyday Update all managers of budgets profits store trading , square meters ect Responsible for none performing discussions with all staff Making sure all policy and procedures is adhere to Responsible for recruiting of staff All HR and IR issues is dealt with timorously Making sure all audits is done twice a month for all stores Submitting of all store plans to council(new stores) Making sure customer service is promoted in all stores Submitting all registers and planners to payroll (staff salaries) Submitting of all weekly and monthly reports Reason for leaving NO BENEFITS provident fund medical aid ect Career Details Company.4 MR PRICE SPORTS Employment Dates NOV 2010 TILL DECEMBER 2012 Position Held OPERATIONS COORDINATOR FOR 2 OPERATION MANAGERS Responsibilities Remain aware, update and control Operations Manager daily, weekly and monthly schedules. Organize and coordinate training sessions and seminars including confirmation of attendees, booking and coordinating travel. Develop and maintain well organized filing system for operations that permits easy reference and rapid retrieval of information. Track new employees, proactively follow up to ensure that three month reviews are taking place and that any immediate training needs have been addressed, Getting communication through to 44 stores, instructions promotions figures ect. Submission of all new employees to HR and Payroll Making sure all leave days and and all HR activities is completed and submitted Coordinate reports on a weekly and monthly basis. Arrange travel, hotel, and car reservations and prepare itinerary, both corporate and personal for the Operations Manager. Assist with organizing meetings and/or special events. Coordinate the preparation of budgets for operation Managers Notify Managers/ of meetings and prepare minutes; organize agenda. Making sure pre –payroll get signed off timeosly and accurately Perform additional functions as directed or assumed on personal initiative Assisting 5 Area managers with all IR and HR matters Yearly submission of forecasting budget figures for entire division Reason for leaving No growth Employment Dates MIWAY STAFFING SOLUTIONS JUNE 2010- SEPT 2010 Responsibilities ALL ADMINISTATION DUTIES( FILING ,INVOICING, OPENING OF NEW FILES COLD CALLING( GETTING NEW CLIENTS) LOOKING AFTER CLIENTS GETTING NEW BUSINESS(NEW SPECS) TAKING MINUTES IN WEEKILY MEETINGS SEARCHING DATA BASE FOR CV’S SETTING UP INTERVIEWS DOING INTERVIEWS CO- ORDINATING TRAINING EVENTS SEND OUT INVITATIONS TO CANDIDATES AS WELL AS CLIENTS CONSULTING FOR CLIENTS IN DISCIPLINARY HEARINGS AND WARNINGS TRAINING AND DEVOLPMENT OF NEW STAFF Reason for leaving 3MONTH CONTRACT EXPIRED Company COMPANY Meltz February 2010 June 2010 Position- Store Manager Analysing of all financial reports End of month balancing (Reconciliation of Profit and Loss reports) Planning of monthly and annual Budget. (Annual target driven) Making sure daily work flow is done (targets , New business Floor layout and promotions is set up correctly) Overseeing the receiving and dispatching of stock. Responsible for planning and overseeing quartley stock counts. Overseeing weekly floor layout plan which includes window dressing; mannequins etc. Customer Liaison; Customer service. Manage security and shrinkage Manage expenses and stock control Manage and oversee all cash flow Making sure store is always Presentable , and Key control is done weekly All administration Duties(over seeing) Training of Policies and Procedures Submitting of all work sheets( time and attendance) Company FOSHINI GROUP (EXACT!) Employment Dates NOVEMBER 2006 TILL FEBRUARY 2010 Position Held STORE MANAGER Responsibilities Analysing of all financial reports End of month balancing (Reconciliation of Profit and Loss reports) Planning of monthly and annual Budget. (Annual target driven) Making sure daily work flow is done (targets , New business Floor layout and promotions is set up correctly) Overseeing the receiving and dispatching of stock. Responsible for planning and overseeing quartley stock counts. Overseeing weekly floor layout plan which includes window dressing; mannequins etc. Customer Liaison; Customer service. Manage security and shrinkage Manage expenses and stock control Manage and oversee all cash flow Making sure store is always Presentable , and Key control is done weekly All administration Duties All Human Resource duties in Store level( recruitment selection and induction Training of Policies and Procedures Doing all IR issues following up and investigate on all disciplinary matters Submitting of all work sheets( time and attendance) Recruitment of all new employees Assisting in store opening and Store Visits from Head office Liaising with buyers and Planners regarding all stock issues Reason for leaving Closer to home Company EDCON GROUP employment Dates DECEMBER 2000 -2006 Positions Held MERCHANDISER, FLOOR MANAGER , STORE MANAGER Responsibilities Merchandiser( Edgars Greenacres PE ) December 2000- March2004 Customer service Merchandising floor to layout Dispatching of all new stock Preparing sale Assisting in customer queries Assisting in all daily activities with Manager Preparing all signage and setting up of all new signage in store for different seasons , as well as mannequins Unpacking of stock on sales floor Floor manager (Clearwater mall JHB) April 2004-March2006 Planning floor layouts. Receiving and dispatching of stock from warehouse Customer service Merchandising Training and development of staff Preparing new promotions Analyzing stock reports Store Manager West gate mall ( March 2006- November 2006) Analysing stock reports, preparations of stock taking Responsible for training and development of staff. End of day balancing.(all admin duties) Responsible for planning of promotions, and floor layouts Customer service Drive turn over and new business Training of all new employees Overseeing all cash flow Unpacking and Dispatching of all stock Reason for leaving Relocating and better opportunities Reference 1 Name Melanie Farrar Company Miwaystaffing Solution and ITELECOM Position Branch manager and owner Telephone (W) Cell phone - Reference 2 Name Cheryl Mybergh and Jade Potgieter Company Foschini Group Position Area managers Cell phone Cheryl) - (011) - Cell phone (Jade) - Reference response Reference 3 *Ronnie Fivelman CEO victory secrets- *Fathima HR- Name Seunge Ferreria William Ramoroka Company Edcon Group PE Position Store Manager s Cell phone Seunge) (041 - or - Port Elizabeth Cell phone (William) - or - JHB Reference response