FEVILENE BIANES
VIRTUAL ASSISTANT
I am a virtual assistant that specializes in
administrative tasks and processes. I have
CONTACT
background in customer service and
accounting. I wish to provide excellent and
-
accurate service to my client and to be able
-
to share my knowledge and experince with
Subic, Zambales, Philippines
the company.
RELEVANT EXPERIENCE
SKILLS
Email and chat communication
Cold calling and appointment
setting
Property market analysis
Basic property management
administration
Bookkeeping
Inbound and outbound call
handling
VIRTUAL ASSISTANT
Freelance | September 2021- present
Property Management Customer service
Invoice tenants for monthly rent and receive
payments in Quickbooks
Invoice tenants for maintenance and repairs then
receive payments in Quickbooks
Cold calling and setting up appointment
ACCOUNT ASSOCIATE
VXI Global Holdings B.V | December 2019 - August 2021
Assisted customers and made recommendations
based on extensive product knowledge
Time management
Helped customers understand their bill, services
Financial planning
and usage
Data entry
Assisted customers on placing, tracking and
Tax Overages
canceling orders
Filed dispute on behalf of the customers
Helped troubleshoot customers with specific issues
in their service
EDUCATION BACKGROUND
TAX COMPLIANCE STAFF
WOBR Inc | June 2017 - November 2019
Kolehiyo Ng Subic | 2012 - 2016
Graduate of Bachelor of Science In
Accountancy
Made sure that Books of Accounts were updated
daily
Prepared daily transactions and sales report
Filed monthly, quarterly and annual taxes
Ensured taxes and government fees were computed
correctly and paid on time
Assisted in setting up a new ordering system
TOOLS
Applied for business licenses and permits
ACCOUNTS PAYABLE CLERK
WOBR Inc | January 2017 - June 2017
MS Office (Sheets, Word. PPT. etc.)
Google Drive
Canva
Checked employee time keeping record and
prepared payroll
Prepared check disbursements
PodioCRM
Received orders and checked incoming materials
Salesforce
Managed monthly inventory count and
QuickBooks
MS Teams
Ring Central
Avaya Phone
reconciliations
Monitored supplier accounts
Made sure suppliers were paid on time
ACCOUNTING ASSISTANT
LPM INC. | June 2015 - September 2016
Assisted in doing the monthly inventories of 8
branches
Prepared bank and book reconciliations
Managed payroll disbursement
