Festus Sila

Resume Name: Festus sila City: Nairobi Zip code: 90302 Phone no: - Email:-Professional Summary Experienced freelance Transcriber and translator with over 4 years of experience in production. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Skills Managing freelancers Correcting grammatical errors Work history Position: Freelance transcriber/ audio and video producer/translator Company: Self employed City: Nairobi Started: April 2015 Up to date I do the following: •Correct grammar, spelling and syntax mistakes. •Transcribe sensitive documents with complete confidentiality. •Edit drafts created from speech recognition software. •Work with customers to understand needs and provide service. •Maintain excellent attendance record, consistently arriving to work on time. •Devote special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. •Increase customer satisfaction by resolving issues. Education University: South Eastern Kenya University Field: Bachelor of Education, Computer and Technology Graduation: April 2015 Professional Overview Want to find an experienced transcriber that knows how to transcribe audio/video files? Try me...! :) I’m a creative, reliable and detailed transcriber who can work independently without too much detailed instructions. My professional and reliable attitude has earn me a lot of successful long term relationships with many clients from all over the world. I believe in form follows function. I look at every transcription project as a process in solving a problem.