Ferraiza Cyriz Velasquez

FERRAIZA CYRIZ V. GARCIA 731, ROOM 4, R2I BUILDING J.P. RIZAL ST. LAMUAN MARIKINA CITY Contact Number:- ▪ Email Add:-▪ Skype Id: ferraizacyrizvelasquez CORE STRENGTHS • • • • Extensive background in Events Organizing Excellent Communication and Interpersonal Skills Exceptional Multiple Tasks Management Excellent Typing Skills PROFESSIONAL EXPERIENCE Canon E-bags Prime Trading, The Grove by Rockwell Sales Associate/Web Manager - January to September 2017 ONLINE JOBS, Home-based - June 1999 to December 2016 Typist, Writer, Encoder, Researcher, Online Marketer, Human Resource, Receptionist, Transcriptionist, Appointment Setter, Virtual Assistant, Chat & Email Support, Web Editing, English Teacher, Sales, Administrative Assistant, and Customer Service TELEPERFORMANCE, Edsa Central Technical Support Representative - March 2009 to October 2009 SITEL PHILIPPINES, Eastwood City, Libis Customer Service Representative/Human Resource Staff - March 2008 to December 2008 ACQUIRE ASIA PACIFIC, Hanston Building, Ortigas Center Sales Representative/Human Resource Staff - August 2007 to January 2008 AMBERGRIS SOLUTIONS INC., Raffles Building, Ortigas Center Customer Service/Sales Representative - October 2006 to February 2007 EDUCATIONAL BACKGROUND, TRAININGS AND SEMINARS SOUR LEMON EXPERIMENT Xavierville Subdvision, Quezon City Event Organizer / Technical Director – 2007 – 2016 FAR EASTERN UNIVERSITY Morayta, Manila Bachelor of Arts in Mass Communication – 2004 PRESENTATION SKILLS ENHANCEMENT Prestige Tower, Ortigas Center Interpersonal Skills, Communication Organization – July 2004 CENTER FOR POP PHILIPPINES and ABS-CBN Talent Center Roces Avenue / Mo. Ignacia Assistant Voice Coach and Production Assistant Trainee – 1998 / 2002 Online Job Descriptions Position 1. Typist 2. Writer 3. Researcher 4. Encoder and Lead Generator with Yale 5. Appointment Setter with Wine Description re-typing PDF files, resumes, eBooks. Duration- I have my own blog writing about anything under the sun. It serves as my 2002 - portfolio on freelance work with clients who need my writing skills. present Researched on topics given by client for legal matters Lead generation. From raffle tickets to excel files Calling builders, Wine companies for booking of Wine Cellar sales person to 2008 2009 - 2015 - Cellar Innovations come over and present product 6. English Teacher Teaching foreign kids how to speak basic English 2010 Called leads to offer credit protection plan and grant from the government 2010 7. Sales Representative 8. Chat and Email Support with Wish 9. Receptionist Answering chats and emails from customers needing assistance with their purchases Receiving calls to transfer to specific departments 2011 2011 Using the softphone, I receive calls from clients needing assistance with their 10. Customer Service online purchase. (Wrong item, ETA of the item ordered, tracking, 2011 - 2012 troubleshoot, complaints) 11. Human Resource with Half Price Staff Interviewed applicants for the company 2012 12. Virtual Assistant with Half Price Staff and Secret Outsourcing 13. Administrative Assistant with Half Price Staff and Secret Outsourcing 14. Web Manager with Half Price Staff and Secret Outsourcing All around assistant 2012 - 2016 Admin paper works like end of day reports of each VA 2012 - 2016 Managing websites with basic web editing skills; video editing, audio editing, page editing. Troubleshooting the website host and domains. Reference furnish upon request 2012 - 2016