Education
2022 - Bachelor of Science and
Humanities
Sunshine Christian Bilingual School
and Institute, La Lima, Honduras
Work Experience
2022 Live Chat Representative
(Remote)
BDC Angels LLC, AZ
Fernando
Payne
Resourceful and dedicated
with excellent analytical skills
and a demonstrated
commitment to providing great
customer service.
Worked closely with each customer to carefully
resolve issues within timely manner.
Handled inbound/ outbound call, texts and emails,
inbound customer chat conversations through
Facebook Messenger.
Scheduled and recorded all apointments,
maintaining customers data in CRM software and
reschedule no show appointments.
2020 - 2021 Administrative
Assitant
CONAFEPH, Honduras
Handle all social media inquiries.
Created spreadsheets and presentations used for
business development.
Oversee receptionist area, including visitors and in
person requests for information.
Coordinate office supplies and inventory orders
for production staff.
Skills
Documentation
Dedicated team
player
Attention to detail
Google Docs
proficient
Organization