Fernando Antonio Mendoza Osorto

I am a Dr. awaiting degree conferral in the field of Dentistry, with experience in clinical care, bilingual customer service, sales, interpretation services, virtual assistance, data entry and teaching music theory and practice. I excel in paying strong attention to detail and thrive in fast-paced environments. I am dedicated to professional growth and committed to contributing to team and company success. I graduated from high school as a Music Teacher with a specialization in classical piano. In 2020, I was in the final third of my dental studies, but due to the health crisis caused by the Covid-19 pandemic, patient care was halted, and I couldn’t continue with my regular classes. During this time, I had the opportunity to work remotely with customer service and interpretation companies serving clients based in the United States, such as Comcast and TransPerfect.

Additionally, I took the opportunity to pursue a second degree in Literature and Linguistics. In 2023, I resumed my dental studies, completed all my classes, and started a part-time job in a private clinic as a dental and administrative assistant.

Now, I want to leverage all the knowledge and skills I have developed to work as a freelancer part-time or full-time during evening hours.

Work Experience and Skills

MUSIC TEACHER.

Children's Experimental School for Music. 2016.

• Taught musical principles to children ages 7-12.
• Created musical arrangements for flute ensembles.
• Developed lesson plans covering various musical topics.

CUSTOMER SERVICE REPRESENTATIVE.

Startek for Xfinity Mobile 2020 - 2021.

• Provided troubleshooting guidelines and setup for various electronic devices in both English and Spanish.
• Managed customer accounts to process changes and payments.
• Sold different electronic devices.

PROFESSIONAL INTERPRETER

Levanter Global 2022.

• Provided interpretation services in the fields of medicine, legal procedures, and financial and banking services.

DENTAL AND ADMINISTRATIVE ASSISTANT

Dental Clinic 2023.

Administrative:

• Managing appointments, records, and billing.
• Handling inventory and ordering supplies.
• Assisting with reports and documentation.

Dental:

• Assisting the dentist during procedures.
• Preparing and sterilizing equipment.
• Taking X-rays and educating patients on dental care.