Fernando Alves

Fernando Alves Lisboa, Portugal Email:-| Phone: - | Linkedin: linkedin.com/in/fernandocalves Summary I help organizations bridge the gap between strategy, culture, and execution to drive sustainable growth. With a strong background in leadership, team facilitation, and process optimization, I've supported companies in speeding up product delivery by up to 20%, boosting team productivity by 30%, and cutting operational costs by 15%. As a trainer, I focus on modern project management, leadership, communication, and Agile ways of working, always aiming to create collaborative environments that enhance team performance. I run workshops on leadership and communication, as well as Design Thinking sessions to foster innovation and strengthen team dynamics. As a speaker, I share real-world experiences and practical insights on agility, modern management, leadership, communication, and workshop facilitation—helping leaders and teams navigate change and work more effectively together. Experience Modern Management Specialist, trainer and speaker Fernando Alves | Jan 2021 – current • Specialized consulting in modern management, helping organizations streamline processes, improve communication, and build a strong leadership culture. • Training in modern project management, leadership, communication, and Agile practices, equipping teams to collaborate more effectively and work more efficiently. • Facilitating leadership and communication workshops to foster continuous improvement and innovation in dynamic business environments. Business Transformation Consultant Create IT | Jan 2021 – Dec 2024 • As a Scrum Master, facilitated Scrum ceremonies and coached Product Owners on backlog refinement, prioritization, and sprint planning, ensuring the delivery of high-priority features. • Guided teams (3–9 members) to autonomy through coaching and workshops, improving collaboration and achieving consistent velocity as a Scrum Master. • Used metrics such as Burn-Down Charts and Velocity Charts to track progress, enhance delivery predictability, and maximize value delivered in my role as Scrum Master. • As a Scrum Master, promoted innovation by introducing AI and modern development techniques, boosting team performance and value delivery. • Strengthened stakeholder collaboration as a Scrum Master through discovery meetings and progress reviews, aligning priorities and accelerating delivery. Fernando Alves, page 1|3 Business Optimization Consultant OptimizingIdeas | Dec 2017 – Dec 2020 • Coached clients on Agile methodologies, helping them adopt Kanban boards for work prioritization and an Agile mindset to improve collaboration and delivery outcomes. • Agile principles applied internally with a freelancer and virtual secretary, implementing Kanban for streamlined workflows and task management. • Redesigned onboarding and collaboration processes, reducing employee ramp-up time by 20%. • Spearheaded analysis and migration projects, transitioning legacy systems to Office 365 and increasing system reliability by 40%. • Developed and executed change management strategies, achieving a 95% stakeholder satisfaction rate. Group Technology Analyst and Project Manager • • • • TMF Group | Jan 2010 – Jun 2017 Led global data and product integration strategies, reducing project delays by 30%. Introduced governance protocols, enhancing service reliability and scalability for over 5000 users in 100 countries. Achieved a 15% reduction in costs by refining resource allocation and project workflows. Collaborated with cross-functional teams to design IT support structures for new product launches, resulting in a 20% faster time-to-market. Key Projects Cultural Transformation and Leadership Development Challenge: Lack of alignment between leadership vision and team goals. Solution: Facilitated workshops to clarify organizational vision and align it with actionable team strategies. Outcome: Increased employee satisfaction by 25% and reduced workflow bottlenecks by 30%. Company size: 50 to 5000 employees. Industries: Healthcare, Education, Financial and Tourism Process Optimization for Cloud Migration Challenge: Fragmented legacy systems causing operational delays. Solution: Orchestrated end-to-end migration to Microsoft 365, improving system performance by 40%. Outcome: Achieved a seamless user adoption rate of 90%. Company size: 50 to 500 employees. Industries: Insurance, Healthcare and Education. Fernando Alves, page 2|3 Education Instituto Superior de Novas Tecnologias | Bachelor’s in Information Technology (2003 – 2007). Growth Institute | Master Business Course, C-Suite Leadership (2023). Licenses & Certifications Advanced Certified ScrumMaster (A-CSM) | Scrum Alliance - – Advanced techniques that go beyond the mechanics of Scrum, expanding into interaction, facilitation, coaching, and team dynamics. Kanban Management Professional | The Agile Thinkers – Expertise in Kanban method and the ability to design a Kanban system and evolve and scale it beyond the team Agile Team Facilitation – (ICP-ATF) | ICAgile. Certified in team dynamics and facilitation techniques to foster collaboration and growth Skills • • • Leadership & Facilitation | Team Facilitation, Leadership Development, Design Thinking, Collaborative Leadership. Strategic & Operational Skills | Strategy Alignment, Process Optimization, Change Management, Cultural Transformation. Other | Continuous Improvement, Problem Solving, Cross-Functional Collaboration, Stakeholder Engagement. Fernando Alves, page 3|3