Fernan Meguiso

Fernan Meguiso Nova Tierra Village, Lanang, Davao City, Philippines,- |- OBJECTIVE As a dedicated and knowledgeable SME with extensive experience in Microsoft Windows and Office, my goal is to leverage my expertise to enhance organizational efficiency, streamline processes, and provide exceptional support to end-users. I am committed to staying abreast of the latest advancements in these technologies and contributing to the success of any team or project I am part of. EXPERIENCE May 11, 2022 - July 26, 2024 VXI Global Holdings B.V. Subject Matter Expert (SME) for Microsoft Windows OS and Office Applications As a Subject Matter Expert (SME) specializing in Microsoft Windows and Office, my role involves providing expert-level knowledge and advice on these technologies. Job Title: Microsoft Windows and Office Subject Matter Expert Responsibilities: Technical Expertise: Act as the primary point of contact and subject matter expert for Windows-based applications and technologies, including the Microsoft Office Suite and SharePoint. Problem Solving: Evaluate organizational needs and recommend suitable technical solutions related to Windows and Office. Software Solutions: Oversee the development, testing, and implementation of software solutions within the Windows environment. Communication: Maintain good written and verbal communication skills to effectively collaborate with teams and stakeholders. Training and Support: Provide guidance, training, and support to end-users on Windows and Office applications. Stay Current: Keep up-to-date with the latest features, updates, and best practices in Microsoft technologies. EDUCATION University of Mindanao Digos College 2019 Science, Technology, Engineering and Mathematics SKILLS As a Subject Matter Expert (SME) in Microsoft Windows and Office, I bring a wealth of knowledge and handson experience to the table. My skills encompass: Windows Operating Systems: Proficiency in configuring, troubleshooting, and optimizing Windows environments, including Windows 11, Windows 10, and legacy versions. Expertise in managing Active Directory, Group Policy, and user permissions. Microsoft Office Suite: In-depth understanding of Office applications such as Word, Excel, PowerPoint, Outlook, and OneNote. Ability to create complex documents and design impactful presentations. Collaboration Tools: Familiarity with SharePoint, Teams, and OneDrive. Skillful at setting up collaborative workspaces, managing document libraries, and ensuring seamless communication. Security and Compliance: Knowledge of security best practices within Windows and Office environments. Awareness of data protection, encryption, and compliance requirements. End-User Support: Proven track record of providing exceptional support to endusers. Ability to troubleshoot issues, guide users, and deliver effective training sessions. Continuous Learning: Passion for staying up-to-date with the latest Microsoft technologies and attending webinars. ACHIEVEMENTS & AWARDS A Top Advocate of the Month for 8 months and Top Subject Matter Expert (SME) of the Month for 4 months, awarded by Microsoft clients. Awarded an Integrity Award by VXI Quality team during the Integrity Month. PERSONAL DETAILS Date of Birth : May 25, 1998 Marital Status : Single Nationality : Filipino Gender : Male