Fernan Infante

Hi, I’m Fernan Infante, 28 years old from the Philippines. I have 2 years of experience in the BPO industry as a Customer Service Representative (Retention), where I was promoted to Subject Matter Expert (SME) due to strong performance and expertise. I also have 8 months of experience in remote chat support for a U.S.-based company, delivering efficient, accurate, and customer-focused assistance( Remoted Work From Home).