Ferlyn De Castro

Ferlyn De Castro

$8/hr
Database Specialist, Tax and Payroll Specialist, Customer Support, T2 Escalations, Retention
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Cavite, Tanza, Philippines
Experience:
10 years
About

I am a highly skilled Virtual Assistant with over 5 years of experience as a Database Specialist and Researcher. I excel at working independently with minimal supervision, meeting tight deadlines, and executing tasks with accuracy based on clear instructions. Known for my proactive approach, I consistently contribute innovative ideas to enhance project success and operational efficiency.

I thrive in positive, collaborative, and professional environments where teamwork, open communication, and celebrating achievements are valued. My reliability, discretion, and commitment to integrity make me a trusted partner in any role. I prioritize quality and accuracy while maintaining efficiency, and I am adept at creating order and staying organized, even in dynamic and fast-paced settings.

I am highly adaptable to change and take pride in contributing to the success of the business, viewing its achievements as a reflection of my own. With strong attention to detail, I manage multiple deliverables effectively, ensuring that my work aligns with the needs of others and supports overall team goals. I am a firm believer in following company rules and processes while fostering collaboration and clear communication, both in person and online.

Core Skills:

Research & Data Analysis

Database Management & Administration

Email Correspondence & Communication

Payroll & Tax Computation

Invoice Creation & Management

Order Management

Real Estate (Comparables, Listing, Appointment Setting, etc.)

Tools & Platforms:

Zendesk, Zoho, Salesforce

Asana, Stripe, Strapi, ShipStation

Etsy, Shopify, Smartrr

I am eager to bring my expertise, dedication, and proactive mindset to a forward-thinking organization where I can contribute to achieving shared success.

Languages
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