Ferlhyn Era Lamela

Ferlhyn Era-Lamela Contact Brgy. Bulac, Santa Maria, Bulacan, 3022 -- Skills • • • • • • • • • • • • • • • • • • • • Attention to Detail Taking minutes Fast learner Decision-Making Clear communication Use of Microsoft tools Supplier relationship management Purchasing procedures Approachable personality Audit compliance Calm under pressure Team player Excellent negotiation skills Document preparation Email handling Data confidentiality Appointment management Travel arrangements Financial recordkeeping Office equipment operation Summary A dedicated and results-driven professional with a strong background in business process support, procurement, and administrative roles. Currently serving as a Senior Business Process Support Specialist at Fujitsu Philippines, I have developed expertise in process optimization, client support, and operational improvements. My experience includes roles at Grepcor Diamonde Inc., where I advanced from Secretary to Purchasing Supervisor, gaining extensive knowledge in purchasing, vendor management, and inventory control. Additionally, I have a solid foundation in online marketing from my time at Solid Business Machines Center Inc., where I contributed to digital marketing efforts. Throughout my career, I have demonstrated excellent organizational, communication, and leadership skills, with a proven ability to manage multiple tasks efficiently and collaborate with cross-functional teams. Experience Fujitsu Philippines Sr. Business Process Support Specialist December 2024 – Present • • Compared source documents to verify accuracy of data. • Participated in regular team meetings to provide updates on data management projects and progress. • Identified errors in data entry and related issues, reporting to supervisors for resolution. • Managed high volumes of data entry tasks under tight deadlines, consistently delivering quality work. Reviewed and updated existing data records for accuracy, making necessary adjustments as per latest information. Grepcor Diamonde Inc. Purchasing Supervisor June 2024 – January 2025 Purchasing Supervisor Trainee September 2023 – June 2024 • • • • • Analyze purchase requisitions and reviewed for accuracy and completeness. Implemented cost-saving initiatives, resulting in significant budget reductions. Reviewed purchase orders for accuracy and compliance with organizational policies and budget constraints. Monitored legal and regulatory compliance in all purchasing activities, avoiding potential fines and penalties. Verify correctness of purchase orders ang payment requests to suppliers Education La Concepcion College CSJDM, Bulacan Bachelor of Secondary Education Experience • • Reviewed and update purchasing policies and procedures to reflect changes in legislation and industry standards. Negotiated pricing, credit terms and transportation with suppliers. Grepcor Diamonde Inc. Senior Purchasing Specialist April 2023 – September 2023 • • • • • • • • Developed and maintained strong relationships with vendors to ensure timely delivery and quality of goods. Prepared detailed purchase orders, ensuring specifications and delivery timelines were met. Monitor supplier performance, addressing issues to maintain quality standards. Resolve delivery discrepancies, ensuring prompt correction and minimal impact on operations. Coordinated with finance department to streamline invoice processing and payments. Purchased supplies with optimum quality for business needs and budget goals. Managed procurement processes, negotiated contracts, and secured favorable terms with suppliers to reduce costs. Managed purchases, receipts and the documentation of finished goods, materials, packaging and ingredients. Secretary August 2020 – July 2024 • Handles incoming calls and emails with warmth and professionalism, redirecting enquiries to relevant staff. • Take detailed minutes in meetings, circulating information and relevant actions and chasing up accordingly. • Act as the first point of contact for visitors, providing a professional welcome and directing them appropriately. • Implement and maintain filing systems, ensuring efficient organization and retrieval of documents. • Handles confidential documents and information with discretion, upholding the privacy and security of the organization. • • • Maintain organized calendar covering team meetings, trips and appointments. • Coordinate office maintenance and repair works to ensure a safe and pleasant working environment. • • • Sat in on meetings, hearings and conferences to document activities. Photocopy and print documents on behalf of clerical support teams. Schedule and confirm appointments for clients, customers, and executives to maximize time management. Help staffs with special projects by setting up schedules and organizing resources. Source out vendors for supply, office equipment and facilities maintenance needs. Solid Business Machines Center Inc. Online Marketing Staff June 2018 – January 2020 • Managed online product listings and optimized descriptions for enhanced search engine visibility. • Monitored customer reviews and feedback, responding promptly to queries and concerns. • Utilized social media channels to promote new products and special offers, growing the online community. • Help the team reach ambitious sales objectives with multi-channel marketing campaigns. Certifications • Refresher Course for ISO 9001:2015 Internal Audit Training in correlation with ISO 19011:2018 Requirements July 20 C 27, 2024 • Program Project Management Training January 08-09, 2024 C February 06, 2024 • Grepcor Leadership Team Strategic Planning Workshop November 10-11, 2023 • Leadership Challenge: A La Carte August 26-28, 2023 • Refresher Course for ISO 9001:2015 Internal Audit Training in correlation with ISO 19011:2018 Requirements July 15 C July 22, 2023 • SAP Business One – Purchasing Module Training May 24, 2023 • ISO 9001:2015 Internal Audit Training in Correlation to ISO 19011:2018 Guidelines for Auditing June 04 C 11, 2022 Awards Fujitsu Philippines • Best Female Rookie FY2024 Grepcor Diamonde Inc. • • • Shining Moment Awardee 1Q 2024 2ND Highest in 2023 Internal Audit Training (Existing Auditor) Most Improve Unit 3Q 2023 (Purchasing Department) • • Most Improve Unit 2Q 2023 (Purchasing Department) Shining Moment Awardee 3Q 2022 References • Charlene Yet Laurino Billing Supervisor- • Kristine Ann M. Glean Operations Manager- • Blessie Infante Sr. Purchasing Specialist-