Ferdilyn Carla Naveza

With 12 years of expertise in a variety of fields, she is a highly accomplished team leader. With a positive approach and a range of strong skills, she is adept with a variety of platforms, programs, and office technologies. Demonstrated aptitude for creating and keeping up connections and communicating with clients. Proficient in phone, chat, back office, technical support, sales/retail, healthcare, and financial transactions. Committed to determining client requirements and providing appropriate fixes to all issues. Superior expertise in the customer service sector combined with excellent time management and organizational skills made me diligent and prepared to join my next team. A powerful figurehead who thrives under pressure and radiates optimism.