I have extensive experience working in Customer Service. I have worked with a few Fortune 500 companies such as eBay, Amazon, and American Express. Most recently, I was a Customer Service Trainer for a local BPO company. My duties include product training, communications training, and creating materials for effective training. While working as a trainer, I also dabbled a little bit with Recruitment. I have conducted interviews, created designs for pamphlets and flyers, followed up on requirements from new employees. I am familiar with Zendesk, Google, and MS Office Applications,