Felmore Flores

PICTURE Objective: Work Experiences: Utilizing my skills and knowledge in different fields of the company that both may be benefited for the purpose of furthering and attaining the goals and mission of this reputable industry. Social Media Marketing Specialist. • Developing social media content plans that are consistent with the company’s brand identity. • Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns. • Managing a high volume of daily social media posts. • Communicating with social media followers, including responding to queries in a timely manner. • Developing and managing social influencer programs and attending social influencer events. • Using analytical tools such as Google Analytics, Hootsuite Pro, and Facebook Insights to monitor and evaluate the company’s social media presence and performance. Brigham Young University– Idaho Pathway Connect Graduate • Preparing monthly reports on social media marketing efforts. American Council in Teaching Foreign Language: Intermediate High English Proficient. • Suggesting recommendations to adjust the social media marketing strategy for optimal results. • Staying up to date on best practices and emerging trends in social media. • Performing other duties when needed. Personal Information: --November 14, 1994 Pamintuan, Dau Mabalacat City Pampanga Education: Degree: Brigham Young UniversityIdaho—Bachelor of Science in Business Management; Major in Information System. Social Media Marketing Certification– BYU-I. Vocational: Puerto Princesa—NC II Certified-. Reference: Rommel Abriam Jimenez— ---Chief General Air Force Clark Base Karen Kimball—- Professor Brigham Young University Idaho. Jared Preusz— Professor Brigham Young University Idaho. WordPress Web Design. • Manage Front-End Development • Manage Back-End Development • Generate Plug-Ins and Themes • Performance Monitoring • Participate in Team and Client Meeting PICTURE Concentrix—AT&T Advanced Technical Support Skills: Computer Tech Savvy • Conduct verification process Microsoft Word Advanced User • Provide quality help for mobility queries Microsoft Excel Proficient • Professional handling of customer’s issue Talent Acquisition Organizer Assistance for billing and online transac- WordPress Web Design tion Content Management Troubleshooting mobile devices and serEmail Marketing vices. Social Media Marketing Specialist Multitasking while taking customers Social Media Trends Analytics. questions. • • • • Determine any fraudulent activities. Knowledge of Industry Trends • Back-End tool familiarization. Lead Generation • Secure individual proprietary information Search Engine Optimization Specialist Iqor—Financial Account Capital One UK. Attentive to Detail • Client needs undergo verification process Communication Skills. • Able to determine fraudulent activities Office and Paper Works • Assist clients for questions • Billing dispute professional handling • Determine clients withdrawals, deposits and expenses activity. • Able so secure card for lost and stolen activity. The Church of Jesus Christ of Latter Day Saints—Missionary • Conduct thorough planning for weekly goals • Monthly meeting for analytical trends • Able to handle different people. • Conduct training, teaching, and lesson. I certify that the above information provided is correct to the best of my knowledge. FELMORE LABUGA FLORES