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Ibadan, 200109 Oyo - Nigeria
Skills
Templates
Amina Hassan
--
Ikeja GRA, Lagos Nigeria
Skills
• Cash register operation
• POS system operation
• Sales expertise
• Teamwork
• Inventory management
• Accurate money handling
• Documentation and
recordkeeping
• Retail merchandising expertise
Summary
Customer-focused Retail Sales professional with solid understanding of retail
dynamics, marketing and customer service. Offering 5 years of experience
providing quality product recommendations and solutions to meet customer needs
and exceed expectations. Demonstrated record of exceeding revenue targets by
leveraging communication skills and sales expertise.
Experience
Education And Training
PEP Lagos - Retail Sales Associate
Lekki Circle Mall, Lagos
02/2017 - Current
06/2018
B.A. In Sociology And
Anthropology:
Anchor University
Lagos
• Increased monthly sales 10% by effectively upselling and cross-selling products
to maximise profitability.
• Prevented store losses by leveraging awareness, attention to detail and integrity
to identify and investigate concerns.
• Processed payments and maintained accurate drawers to meet financial targets.
06/2015
West African Senior School
Certificate:
Oshodi Comprehensive High
School
Mafoluku Oshodi
Lotus Cafe Nigeria - Barista
Agidingbi, Ikeja
03/2015 - 01/2017
Languages
English: Native speaker
Kordofanian:
• Administrative Support &
Organization
• IT Infrastructure Management
• Executive Scheduling &
Calendar Management
• Document & Data
Management
• Confidentiality & Discretion
• Communication &
Interpersonal Skills
• Problem-Solving & DecisionMaking
• Travel & Meeting Coordination
• Microsoft Office Suite & IT
Systems
• SQL proficiency
• Data visualization
• Data Analysis
• Power BI
• Team work
C2
• Upsold seasonal drinks and pastries, boosting average store sales by NGN 1250
weekly.
• Managed morning rush of over 300 customers daily with efficient, levelheaded
customer service.
• Trained entire staff of 15 baristas in new smoothie program offerings and
procedures.
• Developed creative and appealing latte art techniques and instructed coworkers
in method.
Proficient
Kru:
B2
Upper-intermediate
Interests And Hobbies
Recreational Football League
• Team captain
• Two-time league champions
Red Cross Nigeria Volunteer
• Taught classes in lifesaving skills
including:
• CPR
• First Aid
First Fast Food - Cashier
Lagos
01/2014 - 02/2015
• Processed all sales transactions accurately and promptly to prevent long
customer wait times.
• Entered requested menu items into POS terminal, modifying with substitutions
and add-ons to customize orders.
• Accurately made change for cash transactions.
• Verified orders and bagged items for easy transport.
• Completed opening, closing and shift change tasks to promote store efficiency.
• Monitored and counted food stock and supplies to reorder on time.
• Kept customer and food preparation areas clean and well-organized for
maximum efficiency.
Education &
Qualifications
Amina Hassan
EXPERIENCE
February 2017 - Current
Retail Sales Associate PEP Lagos | Lekki Circle Mall, Lagos
Ikeja GRA, Lagos Nigeria
--
SUMMARY
Customer-focused Retail Sales
professional with solid
understanding of retail dynamics,
marketing and customer service.
Offering 5 years of experience
providing quality product
recommendations and solutions to
meet customer needs and exceed
expectations. Demonstrated record
of exceeding revenue targets by
leveraging communication skills
and sales expertise.
SKILLS
• Cash register operation
• POS system operation
• Sales expertise
• Teamwork
• Inventory management
• Accurate money handling
• Documentation and
recordkeeping
• Retail merchandising expertise
• Increased monthly sales 10% by effectively upselling and cross-selling
products to maximise profitability.
• Prevented store losses by leveraging awareness, attention to detail and
integrity to identify and investigate concerns.
• Processed payments and maintained accurate drawers to meet financial
targets.
03/2019
Bachelor Of Science:
Information Technology
National Open University Of
Nigeria
Ibadan
March 2015 - January 2017
Barista Lotus Cafe Nigeria | Agidingbi, Ikeja
• Upsold seasonal drinks and pastries, boosting average store sales by
NGN 1250 weekly.
• Managed morning rush of over 300 customers daily with efficient,
levelheaded customer service.
• Trained entire staff of 15 baristas in new smoothie program offerings and
procedures.
• Developed creative and appealing latte art techniques and instructed
coworkers in method.
January 2014 - February 2015
Cashier First Fast Food | Lagos
• Processed all sales transactions accurately and promptly to prevent long
customer wait times.
• Entered requested menu items into POS terminal, modifying with
substitutions and add-ons to customize orders.
• Accurately made change for cash transactions.
• Verified orders and bagged items for easy transport.
• Completed opening, closing and shift change tasks to promote store
efficiency.
• Monitored and counted food stock and supplies to reorder on time.
• Kept customer and food preparation areas clean and well-organized for
maximum efficiency.
EDUCATION AND TRAINING
June 2015
West African Senior School Certificate
Oshodi Comprehensive High School, Mafoluku Oshodi
LANGUAGES
English: Native speaker
Proficient
C2
Kru:
AMINA HASSAN
SUMMARY
Customer-focused Retail Sales professional with solid understanding of
retail dynamics, marketing and customer service. Offering 5 years of
experience providing quality product recommendations and solutions to
meet customer needs and exceed expectations. Demonstrated record of
exceeding revenue targets by leveraging communication skills and sales
expertise.
CONTACT
Retail Sales Associate, 02/2017 - Current
PEP Lagos - Lekki Circle Mall, Lagos
Address: Ikeja GRA, Lagos Nigeria
Phone: -
Email:-
• Increased monthly sales 10% by effectively upselling and cross-selling
products to maximise profitability.
• Prevented store losses by leveraging awareness, attention to detail and
integrity to identify and investigate concerns.
• Processed payments and maintained accurate drawers to meet financial
targets.
Barista, 03/2015 - 01/2017
Lotus Cafe Nigeria - Agidingbi, Ikeja
• Upsold seasonal drinks and pastries, boosting average store sales by
NGN 1250 weekly.
• Managed morning rush of over 300 customers daily with efficient,
levelheaded customer service.
• Trained entire staff of 15 baristas in new smoothie program offerings
and procedures.
• Developed creative and appealing latte art techniques and instructed
coworkers in method.
Cashier, 01/2014 - 02/2015
First Fast Food - Lagos
• Processed all sales transactions accurately and promptly to prevent long
Save & Next
Spell Check
Summary
Results-driven IT professional with a Bachelor's degree in Information
Technology and over five years of hands-on experience in IT support,
infrastructure management, and data analysis. Proven track record of optimizing
business operations through strategic IT solutions, data-driven insights, and
effective administrative support. Skilled in Power BI, SQL, and Microsoft Office
Suite, with strong problem-solving, communication, and organizational abilities.
Adept at managing confidential information, supporting executive operations,
and delivering data visualizations that drive informed decision-making.
Passionate about leveraging technology to improve efficiency and business
outcomes.
Professional Profile
Fiffy Consulting Firm - IT/Data Analyst Consultant
Ibadan, Nigeria
04/2025 - Current
• Recommended best practices for implementing new technologies that would
improve efficiency of the organization's operations.
• Created reports to summarize findings of data analysis projects.
• Provided insights into customer behavior by visualizing data.
• Designed dashboards and interactive visualizations for reporting purposes.
Gartma Ventures Ltd - IT Officer
Ibadan, Nigeria
07/2023 - 03/2025
• Oversee IT infrastructure and support business operations with efficient
technological solutions.
• Manage and maintain company databases, ensuring data integrity and security.
• Provide administrative support, including document management and internal
communication.
• Assist in developing and implementing strategic business initiatives.
• Coordinate meetings, schedules, and executive correspondences.
• Monitored system performance to ensure proper operation of the network and
security protocols.
Resume Sections
1
Heading
2
Summary
3
Skills
4
Professional Profile
5
Education & Qualifications
6
References
7
Languages
+ Add a section
B2
Upper-intermediate
EXPERIENCE
Yoruba, English: First Language
Email
Osaflex Global Travels - IT Support Specialist
Ibadan, Nigeria
03/2019 - 06/2023
June 2018
B.A. in Sociology and Anthropology
Anchor University, Lagos
Kordofanian:
Languages
Oluwatosin Felix
Print
SKILLS
• Cash register operation
• POS system operation
• Sales expertise
• Troubleshooting systems and network problems.
• Setting up new users accounts and profiles.
• Installing and configuring computer hardware operating systems and
applications.
• Diagnosing and solving hardware and software fault.
• Maintaining the company database.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on all equipment.
• Training coworkers on how to set up systems and how to resolve issues.
• Replacing damage system part.
• Teamwork
• Inventory management
• Accurate money handling
• Documentation and recordkeeping
• Retail merchandising expertise
References
Available on request
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