Felino Oliver Apor

I have a 10 years experienced in Customer Service, Technical support and Team Management in a BPO/Call Center set-up. I have a Diploma in Computer Electronics Technology and Business Administration major in Operations Management from a reputable university. I have been exposed to Chat, Voice and Email campaign handling Customer Service, Technical Support and some sales. My most recent experience is with sales and online commerce through eBay, Amazon and Walmart portal handling Returns, Resolution Center, A-Z and chargeback claims and answering concerns via Buyers Messages.

I am a risk taker and goal oriented Individual. Here is my Resume: https://www.dropbox.com/s/d7jvjnpm8tod919/Felino Oliver Apor _ CV _ 2017.docx?dl=0

Please let me know if you have questions and looking forward for your response.