Felino E. Calderon III
Experience
October 2023 – Present
Lead Full-Stack Developer (Part-time)
Confidential
Responsibility: Leading developers and acting as their consultant for
billable projects. Project management and decision making.
July 2017 – Present
Freelance | Part-time Developer • Labeler • VA • Admin tasks • ETC
Upwork | OLJ | Direct Clients
Responsibilities: Taking various roles as moonlighting and widening
network.
General Trias City, Cavite 4107
Available upon request
-
28th of October 2021 – 11th of July 2025
ITO - Application Development and Support • Applications Developer •
TELUS International Philippines
Responsibilities: Full-Stack Developer, Database Management, IP
Assignment and Network Management, and Application Support.
Prime for mobility IP assignment, calculation, and design.
13th of February 2021 – 27th of October 2021
https://www.linkedin.com/in/f
elino-calderon-iii-615a64155/
Education
Asia Pacific College (Makati City)
Bachelor of Science in Information
Technology
Nov. 2024
Summary
To move up in my career.
Service Desk Analyst • Agent • TELUS International Philippines
Responsibilities: Single Point of Contact for TELUS employees for
technical issues they encounter at their work.
14th of March 2016 – 12th of February 2021
BPO Rep • Agent • TELUS International Philippines
Responsibilities: Handling back-office and order entry work. This
includes creating the customer’s account and setting their
appointment for installation.
September 2015 – February 2016
Technical Support Representative • Agent • Convergys
Responsibilities: Taking inbound calls for Dell computers and laptops.
Walking the customers through on doing troubleshooting for hardware
and OS issues.
July 2014 – August 2015
Technical Support Representative • Agent • Teleperformance
Responsibilities: Taking inbound calls for Epson printers. Walking the
customers through on doing troubleshooting for printer issues.
Skills
Knowledge in Computer Networking and Basic Troubleshooting
Advance Router and Switch Configuration
Keyboard Typing Speed: 58-72WPM
Customer Service & Technical Support
Data Entry
Service Support and Incident Management
Front-end Programming ( HTML | JavaScript | CSS | Bootstrap | ReactJS | TKinter | ColdFusion )
Back-end Programming ( Java | PHP | Python | CF Script | Ruby )
Android Programming ( Kotlin )
Database Management| Data Manipulation Languages ( SQL | Maria DB | MySQL | MS SQL |
PostgreSQL | MongoDB )
Cloud Services ( GCP | Salesforce | AWS | WordPress )
Software Development Methodologies (Agile | Scrum | Waterfall)
Data Modeling Principles
Power Platforms (PowerBI | Power Automate) – done together with R and Python
Exam Certifications and Badges
ITIL® Foundation Certificate in IT Service Management
Spartan Allied Services
Certification Date: July 5th, 2020
ITIL®4 Foundation CPD
PeopleCert | Axelos
Certification Date: August 16, 2020
Lean Six Sigma – Yellow Belt
TELUS International Philippines
Certification Date: November 17th, 2023
Adobe Certified Professional – Adobe ColdFusion
Adobe
Certification Date: October 31st, 2022
Artificial Intelligence Fundamentals
IBM SkillsBuild
Certification Date: May 06th, 2024
Credly: https://www.credly.com/users/felino-calderon
Character References
Available Upon Request
Reference
Exams, Webinars and Learnings
Link: https://drive.google.com/drive/folders/1MDo4yizQxtVM9lhsGWW0GkTFVLkSR0ZF?usp=sharing
