FELICIA OYEBODE
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SUMMARY
Result driven Virtual Assistant with extensive experience supporting high-level executives and
organizations in administrative tasks, financial management, email management, data entry,
travel planning, and project management. Demonstrated success in streamlining business
operations, improving productivity, and enhancing communication channels. Skilled in using
Google Workspace, Microsoft Office, QuickBooks, Trello, Canva, Mailchimp, and various
project management tools.
EDUCATION & CERTIFICATIONS
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B.Sc. Management & Accounting – Obafemi Awolowo University
Institute of Chartered Accountants of Nigeria (ACA)
Google Workspace (G Suite) Certification
Certified Virtual Assistant (CVA), ALX
Certified Data Analyst
Udemy Bookkeeping in QuickBooks Online
July 2022
Dec 2024
Jan 2023
April 2020
Sept 2024
March 2025
RELEVANT WORK EXPERIENCE
Administrative Virtual Assistant
XIM Professional Services (April 2020 – Nov 2022)
● Streamlined administrative processes, improving team efficiency by 30% through
optimized document management and task delegation.
● Managed high-volume client communications, maintaining a response rate of 95%
within 24 hours.
● Coordinated 50+ virtual and in-person business meetings per month, ensuring timely
preparation and communication of agendas.
● Executed email marketing campaigns, increasing open rates by 25% through targeted
segmentation and engagement strategies.
● Managed travel arrangements and itineraries for the leadership team, resulting in a 20%
reduction in travel-related costs.
● Utilized Trello to manage 10+ ongoing projects, consistently meeting deadlines and
delivering results ahead of schedule.
Administrative Virtual Assistant
International Elite Capital – Manhattan, NY (Dec 2022 – Sept 2024)
● Supported C-suite executives in managing daily operations, improving overall
productivity by 15%.
● Developed and implemented an effective communication system, reducing response
time by 20%.
● Proficiently utilized Google Workspace, Microsoft Office, and project management tools
(Trello) to streamline workflows across departments.
● Coordinated over 100 virtual meetings across different time zones, maintaining a 98%
on-time rate for meeting schedules.
● Created impactful pitch decks using Canva, contributing to successful client acquisition
and a 10% increase in new business.
VOLUNTEER ACTIVITIES
General Virtual Assistant | Alumni Network Obafemi Awolowo University
● Created and implemented a virtual filing system, improving access to student financial
records and reducing document retrieval time by 40%.
● Collaborated with a team to design and launch social media campaigns, increasing
alumni engagement by 30%.
● Managed email communications and coordinated virtual events/webinars, supporting
an average of 10 events per quarter.
● Maintained and updated the alumni database, ensuring the accuracy of over 500
contact entries.
TECHNICAL SKILLS
● Administrative Tools: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint,
Outlook), and Google Workspace (Docs, Sheets, Slides, Drive, Calendar).
● Communication & Collaboration: Skilled in managing emails and scheduling using
Gmail, Outlook, Slack, Microsoft Teams, and Zoom.
● Project Management: Experienced with Trello, Asana, and ClickUp, for task tracking
and workflow optimization.
● Bookkeeping & Invoicing: Knowledgeable in QuickBooks for financial tracking,
invoicing, and expense management.
● Social Media Management: Proficient in Canva, Buffer, Hootsuite, and Later for
content creation, scheduling, and analytics.
● Data Entry & Research: Fast and accurate data entry skills, web research, and
database management using Airtable and Google Sheets.
TOOLS
Google Workspace
Microsoft Office
Trello
Canva
Asana
Mailchimp
Zoom
Slack
