Feeza Saddiq

Feeza Saddiq Faisalabad, Punjab / Pakistan | - |-| www.linkedin.com/in/feeza-saddiq-b SUMMARY* Versatile Operational Integrator, Social Media Marketer, Shopify Designer, and Project Manager with over 3 years of experience in streamlining business operations, crafting compelling social media campaigns, designing and managing Shopify stores, and leading cross-functional projects. Skilled in leveraging digital tools to enhance operational efficiency and drive business growth, with a proven track record of delivering innovative solutions in dynamic environments. TECHNICAL SKILLS: SEO/SEM Marketing, Hootsuite, Buffer, Promo Republic, GHL, Loomly, Social Pilot, Microsoft Calrity, Hotjar, Onlypult, Google Analytics, Canva, Monday.com, Basecamp, Simplified, Sendible, Agency Analytics, Whatagraph, LastPass, Loom, Vista Social, Dripify, Zoho.com, Sales Navigator, Shopify, Asana, Trello, Skype, Slack, Publer, Mailchimp, Ahrefs, Rival IQ, Social Pilot, Sprout Social, Audit and Business Analysis, Email Marketing, LinkedIn Outreach, Pixel Integration, Audit Portal Administration, Facebook Marketplace etc. LEADERSHIP EXPERIENCE Digital Analytics & Marketing Solution Business Executive & Project Manager Illinois. USA April 2023 – Present As a seasoned Operational Integrator, Business Executive, and Project Manager at a leading digital analytics and marketing solutions company, I have successfully driven operational excellence and strategic growth. My expertise lies in optimizing processes, leading cross-functional teams, and delivering impactful projects that align with business objectives. ● ● ● ● ● Spearheaded the integration of operational processes across multiple departments, resulting in a 25% increase in efficiency and a significant reduction in operational costs. Led cross-functional teams in executing strategic business initiatives, driving a 30% growth in revenue and expanding the company's market presence in the digital analytics sector. Managed end-to-end project lifecycles for numerous digital marketing solutions, consistently delivering projects on time and under budget while exceeding client expectations. Implemented advanced digital analytics tools and methodologies that enhanced data-driven decision-making, leading to a 40% improvement in marketing campaign performance and customer engagement. Developed and executed comprehensive operational strategies that aligned with business objectives, fostering innovation and ensuring sustainable growth within the competitive digital marketing landscape. PROFESSIONAL EXPERIENCE Globital Social Media Manager Faisalabad, Punjab / Pakistan March 2022 – Present As a Social Media Expert, I have extensive experience managing a wide range of social media tasks, from strategy planning to technical troubleshooting, ensuring seamless execution and impactful results. ● ● ● ● Developed and executed channel-specific social media strategies, optimizing engagement and driving brand visibility across multiple platforms. Conducted comprehensive SMM audits and strategy planning, identifying opportunities for growth and enhancing overall social media performance. Managed complex technical queries related to Facebook, including access issues, reporting, and tool usage, ensuring smooth operations and timely resolutions. Led client communication and project management, delivering tailored social media solutions while effectively managing expectations and project timelines. ● Oversaw account/profile creation, branding, and content publishing, consistently aligning with client goals and enhancing brand identity across digital channels. Freelance (Part-Time) Shopify Store Designer Around the Globe 2 Jan 2020 -March 2024 As a Shopify Store Designer with a strong background in e-commerce and digital marketing, I have effectively managed all aspects of social media and online store operations, ensuring optimized performance and growth. ● ● ● ● ● Conducted thorough product research and supplier analysis, enhancing product offerings and improving supply chain efficiency for online stores. Created and managed social media accounts, driving brand engagement and increasing online visibility through strategic content and targeted campaigns. Oversaw store management tasks, including order fulfillment, inventory management, and product listings, ensuring seamless operations and customer satisfaction. Executed comprehensive search engine optimization (SEO) strategies, both on-page and off-page, to improve website rankings and drive organic traffic. Designed and organized Shopify stores with customized themes and graphics, and integrated Pixel and Google Analytics for enhanced tracking and performance insights. LEADERSHIP EXPERIENCE Darzi Sahib (Startup) Operational Manager Faisalabad, Punjab / Pakistan Jan 2020 - Dec 2020 As an Operational Manager with experience in managing customer interactions and operational workflows, I have effectively balanced customer service, marketing, and logistics to ensure optimal performance and satisfaction. ● ● ● Addressed customer queries related to order drafting and processing, providing timely and accurate information to enhance customer satisfaction and resolve issues. Developed and implemented marketing strategies to boost brand visibility and drive engagement, effectively integrating social media efforts with overall business goals. Coordinated order processing by collaborating with tailors and riders, managing stitching center operations, and ensuring timely and accurate deliveries to meet customer expectations. EDUCATION* Government College Women University Faisalabad BS Computer Science 2020 ADDITIONAL LANGUAGES: Eng (Fluent) Urdu (Native) Punjabi (Native). INTERPERSONAL SKILLS: Adaptability, Problem Solving, Project Management, Research and Analysis, Team Player and Collaborative Communication. OTHER EDUCATION: CCNA and Microsoft Office 2013 Certified INTERESTS: Book reading, Cooking, Netflix, Socializing, Podcasts, and Traveling, etc.