Federick Jaime Del Rosario

FEDERICK JAIME A. DEL ROSARIO ● ● Unit 2637 Tower 2 Fame Residences, Mayflower Street, Highway Hills, Mandaluyong City, National Capital Region, 1550 1-2 Dayangdang Street, Naga City, Camarines Sur, 4400 Contact info: Mobile: - E-mail address: --EDUCATION Collegiate Intermediary ATENEO DE NAGA UNIVERSITY 2004 to 2009 Bachelor of Science in Electronics and Communications Engineering ATENEO DE NAGA UNIVERSITY 2000 to 2004 Graduated with Honors PROFESSIONAL CERTIFICATION Electronics Engineer Registration No- Date: December 13, 2010 TRAINING/ SEMINAR/ CERTIFICATION CISCO: Routers and Routing Technologies CISCO: Switches and WAN Technologies Training in Creating Relocation Plan for Affected Assets by a Development Sydney, Australia – TPG Telecom ● Determine affected assets o Underground Fibres, Joints, Pits/Manholes ● Determine where affected assets are located ● Coordinate with developer and other carriers ● Design a relocation plan ● Create high level costing Training in Processing of Orders to Deliver Fibre Optics to Customer Sydney, Australia – TPG Telecom ● Introduction to Salesforce ● Introduction to LSD ● Determine if customer is an On-Net or Off-Net site ● Design fibre path June 2007 – March 2008 June 2008 – March 2009 March 2015 – June2015 March 2015 – June2015 February 2016 – March 2016 ● ● ● ● Creation of Scope of Works and sending out for RFQ Provide equipment needed to deliver fibre to contractor Monitor project and provide update in Salesforce Model fibre path in LSD TECHNICAL SKILLS ● Knowledge and experience in Networking especially in LAN and WAN infrastructure. ● Have had training and experience on configuring CISCO router and switches. ● Has hands-on proficiency in the following network systems and appliances: Routers: CISCO; Switches: CISCO, Nortel; NMS: What’s Up, Spectrum, Cacti; VOIP: CISCO Unified Call Manager 4.0, CISCO Unified Call Manager 8.0 ● Highly-capable of performing several computer applications such as MS Office, AutoCad, DraftSight, Exponare, MapInfo, Packet Tracer and similar productive tools. ● Knowledge on Visual Basics to create macro for MS Office ● Knowledge on integration of Office 365, Sharepoint, Power Automate and Power Apps ● Knowledge on Optical Fibre Cable Installation standards. ● Knowledge on equipment related to Optical Fibre Cable installation ● Create design for installation of infrastructure for Fibre Optic Cable ● Knowledge in using LSD (Live System Database) WORK EXPERIENCE ESSENTIAL HANDOVER SOLUTIONS – January 2022 – present Project Manager i. ii. iii. iv. v. vi. vii. viii. ix. x. xi. xii. Define project objectives, scope, and deliverables. Develop a project plan, including timelines, milestones, and resource allocation. Assemble and manage project teams. Assign tasks and responsibilities to team members. Foster effective communication and collaboration among team members. Identify potential risks and develop strategies to mitigate them. Monitor and manage risks throughout the project lifecycle. Monitor and control costs to ensure the project remains within budget. Identify project stakeholders and establish effective communication channels with them. Address stakeholder concerns and manage expectations. Track project progress against the established plan. Monitor key performance indicators (KPIs) and take corrective actions when necessary. Communicate project status, updates, and key decisions to stakeholders. Prepare regular project reports and conduct project meetings. Establish quality standards and ensure project deliverables meet these standards. Implement quality control processes and conduct quality assurance activities. Manage changes in project scope, objectives, or requirements. Assess the impact of changes and implement appropriate change control processes. Maintain project documentation, including project plans, schedules, and reports. Capture lessons learned and best practices for future projects. Identify and resolve conflicts within the project team or between stakeholders. Facilitate effective communication and negotiation to reach consensus. Select and manage vendors or external contractors. Develop and oversee contracts, ensuring compliance with project requirements. Additional tasks: i. Look at current process and task flow and see where the company can implement changes to improve efficiency and accuracy ii. Develop scope for the changes to be made iii. Determine the resources needed to implement the changes iv. Manage the implementation of the changes needed v. Provide upper management of updates and progress vi. Manage the integration of change to the current process flow RADIUS TELECOMS Inc. – March 2020 – December 2021 Lead Project Engineer – PM Core i. Makes sure that project implementation is aligned with that of the program and with the sales and marketing requirements Accountable for the execution and improvement of project, manage its duties and guides project staffs on the delivery Review the project plans, project scope and needed adjustments when needed. Makes sure that the project is delivered before or within the timeframe given as indicated in the program Identify potential project risks and issues and communicate mitigation plan in each department or support group Manage, track milestones and provide performance status of all core equipment installation by updating tools and resources to all fields on every work order to meet commitment dates Develop project plans and coordinate with all concerned entities to ensure efficient project implementation Manage meeting with engineering and all stakeholders to ensure efficient project implementation Perform miscellaneous job-related duties as may be assigned or apparent ii. iii. iv. v. vi. vii. viii. ix. ORCHID CYBERTECH SERVICES Inc. (TPG) – April 2017 - October 2019 Team Leader: Manages 3 groups (total of 17 persons currently) Project Manager Field Operations Support Engineering Support Officer i. ii. iii. iv. v. vi. vii. viii. Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks Assists management with hiring processes and new team member training Ensure the team reach the set SLA Removes any hindrance that may affect the teams from reaching allocated SLA Implement measures to better team’s process and increase productivity Make day to day decision regarding process and team functionality Ensure that teams’ output is par with the company standard Ensure that the team is efficient ix. x. xi. xii. xiii. Delegate and allocate tasks and projects Create report showing team performance in relation to their tasks or allocated projects Coordinate meetings to ensure team are functioning accordingly Oversee day to day operation Promote good team chemistry Project Manager – Engineering Support Officer i. Coordinate the different groups that is involved in the delivery of a project, inside and outside the company. ii. Ensure that each group are able to deliver on time specific requirements for the delivery of the project iii. Scope project requirements and create project budget iv. Create and implement install plans and create revisions if required v. Creates model in LSD (Live System Database) connection designed including location of A end, B end, rack, FTP and ports vi. Submits created scope of work for tender vii. Submits purchase order for winning tender viii. Coordinate for needed equipment for fibre build ix. Deliver projects on time ensuring quality standards are met x. Ensure client is updated of project milestones and concerns xi. Frees connections that are for termination in LSD xii. Investigates assets affected by a civil development xiii. Designs plan for relocation of assets xiv. Creates a summary of designed plan xv. Creates costing for the proposed design xvi. Coordinates with developers about relocation and specifics of development planned Field Operations Support i. Creates model in LSD (Live System Database) connection designed including location of A end, B end, rack, FTP and ports ii. Coordinates and assists Field Operations and Network Infrastructure team with their needs iii. Coordinate with suppliers for required materials or equipment for the maintenance of Data Centers or implementation of an infrastructure iv. Initiate maintenance routines for Data Centers and POP sites and keep records updated v. Arrange access to Data Centers and POP sites vi. Process raising of purchase orders for materials or works that the Field Operations team engaged a contractor for vii. Assist in the process of approving invoices from suppliers and contractors viii. Assist in processing fibre network faults and determine if cost for rectification is recoverable ix. Initiate process for recovering costs for fault rectification by invoicing responsible party ORCHID CYBERTECH SERVICES Inc. (TPG) – September 2015– April 2017 Acting Team Leader: Manages 5 groups (total of 27 persons currently) Project Manager Project Coordinator Field Operations Support Engineering Support Officer GIS Admin Officer i. ii. iii. Creates team performance reports and stats Monitors team performance and stats Create or amend process followed by team Project Manager – Engineering Support Officer i. Coordinate internal resources and third parties/vendors for the flawless execution of projects ii. Scope project requirements and prepare budget iii. Creates model in LSD (Live System Database) connection designed including location of A end, B end, rack, FTP and ports iv. Determine budget for project v. Submits created scope of work for tender vi. Submits purchase order for winning tender vii. Coordinate for needed equipment for fibre build viii. Deliver projects on time ensuring quality standards are met ix. Report and escalate to management as needed x. Frees connections that are for termination in LSD xi. Investigates assets affected by a civil development xii. Designs plan for relocation of assets xiii. Creates a summary of designed plan xiv. Creates costing for the proposed design xv. Coordinates with developers about relocation and specifics of development planned GIS Administration Officer i. File completed handovers ii. Digitize building footprints in Google Earth iii. Generate Circuit IDs, Joint IDs, Building IDs iv. Correct A end and B end of projects in database for scope of work generation v. Georeference in Google Earth AsBuilts received from contractors ORCHID CYBERTECH SERVICES Inc. (TPG) – April 1, 2013 – September 2015 Assistant Project Manager i. Checks and reviews all the evidence of the fibre installation received from the contractor for Quality Assurance ii. Coordinates with the Project Managers when it requires corrective action or if there is a need to double check the location of work iii. Creates Drawing Plans for the Fibre Flow on the streets and in the building iv. Prepares documentation on the flow of fibre installation v. vi. Checks invoices received from the contractors then provide approval for payment Generate daily and monthly productivity report Special Tasks: i. Checks and reviews Telstra duct study plan ii. Coordinates with Project Managers when discrepancies between original order and actual utilized arises iii. Generates requests for cancellation iv. Generates completion for inspection requests v. Investigates concerns from Telstra with regards to installation of ordered ducts, breakouts and joints vi. Signs completion of inspection forms when requested SAN MIGUEL I.T. SERVICES Inc. (Petron) – September 1, 2011 – February 28, 2013 Network Engineer – Petron Project i. Monitor, isolate, resolve and document network – related incidents. ii. Coordinate and escalate network – related problems to service providers, carriers and other support units. iii. Notify and regularly update users and concerned groups of outages and major network incidents. iv. Recommend and prepare documentation and solutions to recurring problems and outages. v. Participate in system planning and implementation to ensure successful and ontime WAN infrastructure launches. vi. VOIP support for Petron’s Cisco UCCX Call Manager System which includes Call Manager Administration, VOIP troubleshooting and monitoring. vii. Manage assigned projects. SAN MIGUEL I.T. SERVICES Inc. (Wi-tribe) – September 1, 2010 – August 31, 2011 Field Technical Support Representative – LBNI Project (wi-tribe) i. Properly perform on-site visit to perform CPE and network troubleshooting ii. Resolved clients concerns and identify the needs for other services iii. Escalate to immediate superior an accurate and complete information description of customer requests that cannot be resolved at their level iv. Gather pertinent information and intelligence from customer and forward such to management v. Detect and inform the supervisor of any discrepancies in the process and procedures to ensure uniformity of documentation vi. Propose improvements to the existing process PROJECTS HANDLED: WEBSITE AND PROCESS FLOW CREATION – ESSENTIAL HANDOVER SOLUTIONS - Coordinate with management on scope already completed and target direction of the project moving forward - Created new scope of work and schedule project milestones - Research and learn new knowledge for the implementation of the project - Coordinate updates with management - Implement changes in scope Create back-end flow and automations for efficiency and completion of process Monitor website for maintenance Plan and implement site upgrades PROCESS AUTOMATION – ESSENTIAL HANDOVER SOLUTIONS - Check team process and evaluate where automation can be done to make flow more efficient - Research and develop way to make automation - Create scope of work for the development of automation - Manage knowledge transfer to team that will be using the new automation ACCESS POINT CONSTRUCTION AND PROVISIONING – RADIUS TELECOM - Get site surveyed and approve design for the construction of room to house network equipment - Arrange scope of work, budget and schedule project milestones - Manage the implementation of the project - Arrange equipment installation and provisioning - Arrange transfer of completed access point to NOC team FIBRE OPTICS INSTALLATION FOR NETWORK EXPANSION – RADIUS TELECOM - Get site surveyed to get low level design for planned expansion - Arrange scope of work, budget, permitting and schedule project milestones - Manage the implementation of the project - Arrange testing of the installed fibre - Arrange transfer of completed fibre installation to NOC team MANAGING RELOCATIONS – RADIUS TELECOM - Coordinate with party that will affect current asset on ground - Get the complete scope of relocation - Coordinate with fibre design team to get a plan for relocation - Arrange scope of work, budget, permitting and schedule relocation milestones - Manage the relocation project - Arrange testing of relocated fibres - Coordinate and schedule circuit transfer of any live clients that will be affected FIBRE OPTICS FOR CUSTOMER ORDERS – TPG TELECOM - Check if customer building is Off-Net or On-Net - Assess how to deliver fibre into customer premise - Create Scope of Work - Raise scope of work for tender - Determine winning bid - Coordinate with customer to schedule survey and access - Coordinate with contractor regarding build details - Coordinate for materials and equipment to be delivered or picked up by contractors - Update LSD (Live System Database) CISCO CALL MANAGER UPGRADE – PETRON SMC ORTIGAS - Migrated all IP phone registration from old CISCO call manager in Makati to new server in Petron SMC ROUTER UPGRADE – PETRON SMC AND PETRON BULK PLANTS - Assisted (via phone support) assigned dispatch personnel in the router replacement for Petron SMC and other bulk plants LANGUAGES -Filipino -English REFERENCES Available upon request I hereby certify that the above pieces of information are true and correct. FEDERICK JAIME A. DEL ROSARIO