Education Background
Philippine School of Business Administration (PSBA)
BSBA MARKETING MANAGEMENT, 2014
Work Background
Faye
VItug
VIRTUAL ASSISTANT
CUSTOMER SERVICE REPRESENTATIVE
TELUS INTERNATIONAL PHILIPPINES AUG 2014 TO JULY 2016
DELL FINANCIAL SERVICES
Ensures that all documents requested by client get to be
released if not in time, as early as possible;
Composes emails pertaining to verification of data or requests;
Communicates with client inbound (within the country) and
outbound (US & Canada based clients) to provide above
satisfactory service;
Responsible for answering clients’ queries and resolving issues
within my capability within 24 hours frame time;
COLLEGE INTERNSHIP
EXECUTIVE SUMMARY
I am a hardworking and highly-driven
employee with knowledge of
Financial Accounts, Insurance and
Marketing Management.
CONTACT & SOCIAL MEDIA
--56 Bronze St. SSS Village Concepcion
.
Dos, Marikina City 1800 Philippines
/fayeeeecruz
@fayeeeecruz
@faye-vitug
@fayeeeecruz
PHILAM LIFE INSURANCE APRIL 2014
Assisted Sales Agents provide documents for future clients
Finalize documents that were approved by the client
Advise clients' payment for insurance
SKILLS
Marketing Management
Marketing Research
Customer Service
Consumer Behavior
Data Entry
Financial Management
Photo & Video Editing
Work-Life Balance
Analytical
Adaptability
Problem Solving
Risk taker
APPS AND TOOLS
Microsoft Office
Google Applications
Adobe Photoshop
Canva
E-commerce Tools
Outlook 365
Email and Chat Support Tools
Business Apps and Digital
Storage
Communication
