I am a Customer Service Representative with more than a year of experience in a fast paced BPO industry. I am Computer literate (MS Project, Excel, Word, PowerPoint and Spread sheet).
With my work experience in the BPO industry, I have been working with diverse teams in producing excellent results. I can assure you that I can bring a strong, customer-oriented strategy to the company. I have learned a lot in terms of providing the best customer service experience. I am looking forward for the opportunities to bring that experience and growth in your company.
I have strong leadership skills and I am proficient at building and maintaining professional relationships. I am able to prioritize and to delegate tasks while maintaining focus on the goal.
Having earned my degree of Political Science with a major in Public Management and Development, I have built my career on using evidence-based and innovative strategies in getting qualitative results.