Faye Simbulan

CELESTE FAYE SIMBULAN VIRTUAL ASSISTANT CONTACT- ABOUT Dedicated and focused assistant who excels in prioritizing and completing multiple +63 - tasks simultaneously. Specializes in administrative support to both traditional and 86 Cristobal St., Caruhatan, Valenzuela City, Philippines 1441 Energetic, organized, and professional. fayesimbulan EDUCATION BACHELOR OF SCIENCE: CIVIL ENGINEERING digital channels. Committed to delivering high quality results with little supervision. CORE QUALIFICATIONS Google Products Familiarity Invoicera Expert (Docs, Sheets, Drive, eBooks Formatting Adwords and Analytics) Graphic Design Email and Social Media Management MS Office Proficiency Product Description Development AutoCAD Drafting - University of the East Caloocan City, Philippines EXPERIENCE CUSTOMER SERVICE REPRESENTATIVE SKILLS 62 wpm typing speed Customer Development Public Relations Customer Service Time Management Professional and Mature Sears US Account in Sitel Philippines Corporation - OJV | April 2015 - June 2015 Coordinated with customers and other technical support representatives Handled daily customer concerns Assisted officers in addressing client concerns CUSTOMER SERVICE REPRESENTATIVE Barclaycard UK Account in Expert Global Solutions | May 2016 - September 2016 Strong Problem Solver Spoke to customers over the phone to address concerns Resourceful Provided customer support and handled transactions Resolved customer inquiries and issues SOCIAL fb.me/payesimbulan VIRTUAL ASSISTANT We Think Solutions Inc. Canada | January 2017 - August 2018 Answered an average of 300 email inquiries weekly @payesimbulan Monitored and managed lead generation website Drafted and executed email marketing Handled client's monthly invoices