FAYE SAN JUAN DIONZON
Administrative Assistant
About Me
My Contact-
Dedicated and Detail-Oriented Individual who is
applying for an office assistant job where I can use my
excellent customer service skills to save your sales
professionals time by responding to customer
requests, complaints and feedback. Offering a high
degree of patience and exceptional communication
skills.
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Villa 3521A Road 5773 Block 457
Saraya 2 Bu Quwah
October 17, 1999
www.linkedin.com/in/fayedionzon-
Professional Experience
Receptionist/Secretary
Dr. Talal Al Alawi Dental Center
September 11 2023 - Present
Education Background
De La Salle College Of Saint
Benilde - Manila
Bachelor of Science in Hotel,
Restaurant, and Institution Management
2018 -2023
St. Paul University Manila
Key responsibilities:
Managing and organizing schedules, appointments, and
meetings.
Entering and updating data in databases and systems.
Coordinating and communicating with clients, suppliers,
and partners.
Handling correspondence, including emails, phone calls,
and mail.
Ensuring data accuracy and confidentiality.
Administrative Assistant
Accountancy, Business and Management Track
Happy Kopi
2016 - 2018
February 2022 - July 2023
Language
English
Filipino
Key responsibilities:
Email Management
Respond to customer inquiries via online chat and in social
media
Social Media Management
Customer reach out and follow-ups as needed (nonvoice)
Data entry and record keeping
Calendar Management
Setting appointments
Professional Experience
Receptionist/Secretary
Sofitel Philippine Plaza Manila
January 2021 - February 2022
Key responsibilities:
Meeting and greeting guests as soon as they arrive
Handling queries and complaints via phone and
email
Transferring calls if necessary
Prepare bills
Handling Travel arrangements
Schedule and confirm appointments
Keeping the reception area tidy
FRONT DESK
Hotel Benilde Maison
February 2018 - April 2019
Key responsibilities:
Greeting and Welcoming Guests
Answering calls and directing
Managing reservations
Assigning rooms to guests
Handle incoming and outgoing mails
Deal with bookings on by phone and email
Performing other administrative work like typing
and proofreading
Skills
Detail-Oriented
Strong Communication
Team Player
Multi-tasking
Able to meet deadlines
Can handle guests inquiries and
complaints
Basic knowledge in office
applications
Organize and schedule
appointments
