Customer Support Specialist with 5+ years of experience managing high-volume global accounts
and driving revenue growth through exceptional service. Proven track record in fostering
meaningful connections by resolving complex technical issues and identifying customer risk
signals. Adept at working autonomously in remote-first environments, collaborating
cross-functionally to optimize event experiences and platform engagement. Service-oriented and
empathetic, with a startup mindset geared toward rapid learning and proactive problem-solving.