Favour Okafor

FAVOUR OKAFOR Executive Virtual Assistant | Operations & Lead Generation Support Port Harcourt, Nigeria | PROFESSIONAL SUMMARY Highly organized and proactive Virtual Assistant with over 4 years of experience supporting executives, real estate professionals, and online businesses. Skilled in managing operations, generating leads, handling administrative tasks, and streamlining workflows to improve efficiency and productivity. CORE SKILLS - Executive Support & Administrative Management - Email & Calendar Management - Lead Generation & Data Research - Trello / Asana (Task Management) - Airbnb Property Research & Analysis - Customer Support (Email, Chat, WhatsApp) - CRM Management (HubSpot, Airtable) - Canva Design & Content Creation - Wix Website Management - Google Workspace & Microsoft Office PROFESSIONAL EXPERIENCE • Virtual Assistant (Freelance) | Upwork & Direct Clients | 2024 – 2025 - Managed high-volume email inboxes and calendars for multiple clients - Conducted web research and compiled reports to support client decision-making - Handled customer support via email, WhatsApp, and chat platforms - Scheduled meetings, events, and appointments - Created marketing materials and social media content using Canva - Organized files, documents, and data across multiple platforms for easy access - Maintained CRM systems and tracked leads - Provided customer support via email and WhatsApp • Real Estate Virtual Assistant | BluePeak Property Solutions | 2021 – 2024 - Sourced rental properties suitable for Airbnb arbitrage - Contacted landlords and negotiated lease terms - Generated and qualified leads for real estate businesses - Organized property data into spreadsheets - Tracked deals and followed up with leads - Performed market and competitor analysis • Executive Virtual Assistant | Maldona Equity Group | 2020 – 2021 - Managed executive schedules and coordinated meetings - Handled confidential emails and communications - Served as a liaison between executives, clients, and stakeholders - Prepared reports, presentations, and documents - Coordinated travel arrangements and itineraries - Supported project management and task tracking • Administrative Virtual Assistant | NovaCore Business Services | 2019 – 2020 - Handled administrative tasks including data entry and documentation - Managed customer inquiries and provided support - Maintained organized records and databases - Scheduled appointments and coordinated activities - Assisted with reports and internal communication KEY ACHIEVEMENTS − − − − − − − − Successfully managed multiple client inboxes and calendars, improving organization and time efficiency Created and maintained structured filing systems and CRM databases for clients Improved client workflow by streamlining administrative processes and task tracking Assisted clients in meeting deadlines through efficient project coordination Produced high-quality presentations, reports, and marketing materials that supported business decisions Enhanced customer response time and satisfaction through professional communication Provided versatile support across social media, research, and operational tasks Supported executives and teams in scaling operations and maintaining consistency EDUCATION Bachelor’s Degree in Radiography University of Calabar, Calabar | 2022 TOOLS & SOFTWARE Google Workspace, Microsoft Office, Canva, Wix, AirDNA, Zoom, Slack, Trello, Airtable, Zillow, Realtor, HubSpot