Favour Nwachukwu
Executive Assistant
LinkedIn Profile-Imo, Nigeria
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PERSONAL PROFILE
Highly organized and results-oriented professional Virtual Assistant with 3+ years of experience providing multifunctional
administrative support. Keen to leverage technological competence and time management skills to support Top Executives and
Entrepreneurs to thrive in their field with a proven ability to manage tasks simultaneously and work independently in customer
service, sales, and IT support. Seeking a dynamic role in business administration where I can leverage my diverse skill set to drive
operational excellence and contribute to organisational growth.
SOFT SKILLS
● Organisational skills: prioritising tasks, managing time effectively
● Time management: meeting deadlines, working efficiently
● Exceptional verbal and written communication abilities
● Proficient in Microsoft Office Suite and Google Workspace and other CRM Software
● Detail-oriented, organized, and adept at multitasking, team player.
● Problem-solving skills
● Customer service: responding to inquiries, resolving issues, providing support
● Administrative support,Persuasive negotiator, confidential and Discreet.
● Proficient in communication software eg Zoom, Slack,Notion.Asana, Monday.com e.t.c.
PROFESSIONAL EXPERIENCE
Revenue Executive Assistant
Advanced body Scan USA (AUG 2023-Feb 2024)
● Used Asana to oversee tasks, meet deadlines, and ensure project success.
● Led a team of Virtual Assistants, delegated tasks, and maximized productivity.
● Managed recruitment process for additional Virtual Assistants to support company growth.
● Screened and managed CRO's email, flagged important messages, and maintained a streamlined inbox.
● Assisted in analyzing data to identify trends for revenue growth.
● Conducted research on industry trends and competitors for marketing and sales strategies.
● Collaborated on strategic planning for revenue growth.
Executive Administrative Assistant
PAYDAY CANADA(July 2021 – AUG 2023)
● Provided day-to-day support for all incoming questions through phone calls and online chat.
● Displayed exceptional capacity to meet deadlines, and build rapport with individuals at all levels and backgrounds.
● Prepared and processed invoices, reports, memos, and other documents using Word Processing and Microsoft Office
Suite.
● Manages,schedules and maintains the director's calendar, handles travel,Coordinates and arranges meetings
appointments to ensure optimal use of time.
● Supported the development of all internal knowledge bases which helped increase productivity within our team and
reduced support resolution time to 5 hours (average).
Executive Virtual Assistant
Consol Nigeria (Jan 2020 – May 2021)
● Handled incoming and outgoing communication such as emails, chat messages and calls, ensuring prompt professional
responses.
● Assisted in project management by organising tasks, tracking progress and ensuring deadlines are met.
● Ensures and maintains confidentiality of all communication and documentation.
● Supported the CEO and executive team with a wide range of administrative tasks, including scheduling, communication
management, travel coordination, meeting management, and home management
EDUCATION
●
BSc. in Business Administration, Federal Polytechnic Nekede
CERTIFICATION
●
Digital Witch Support Certification in IT Support Skills
- Tech Support
- Virtual Assistant
- Customer Service
