FAVOUR NDUKWE
EXECUTIVE VIRTUAL ASSISTANT
Rivers state, Nigeria
- --|LinkedIn
PROFESSIONAL SUMMARY
A dedicated and result-driven Executive Assistant with over 3 years of experience in executive and
administrative support, dedicated to helping businesses grow by improving efficiency and optimizing
processes.
I excel in managing schedules, coordinating meetings, and handling client communications, providing
seamless support to executives and teams. My ability to work collaboratively with teams and provide
detailed research and organizational support has improved business operations. I am passionate about
driving growth and delivering results in fast-paced environments.
SKILLS
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Customer Service
Email Marketing
Calendar Management
Appointment Scheduling
Travel Planning
Data Entry
Market Research
Project Management
Tools(Trello,Asana,Clickup)
• Customer Relationship Management
Tools.(Go high level,Pipedrive
Hubspot,Zoho CRM)
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Lead Generation
Meeting Agendas
Time Management
Problem-Solving
Task Prioritization
Effective Communication
GoogleWorkspace
Technical Support
Confidentiality and Discretion
PROFESSIONAL EXPERIENCE
11/2023 to 10/2024
Executive Virtual Assistant
De Clinks Technology
• Managed client relationships across multiple time zones, maintaining a 95% ontime delivery rate for services such as lead generation, email marketing
campaigns, and workflow automation.
• Developed and executed email marketing strategies that increased client
engagement rates and improved overall conversions.
• Designed and implemented customized automation workflows using Go High
Level, tailored to diverse client requests and business types, enhancing efficiency
and improving client satisfaction.
• Supported business growth by researching and implementing tailored business
strategies, resulting in a 20% increase in client acquisition for the company.
09/2022 to 08/2023
12/2021 to 11/2022
Administrative Assistant
Classicfam Continental
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Managed 50+ client relationships, increasing customer retention and resolving
95% of issues within 24 hours.
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Assisted in managing over 10 large catering events per month, increasing
revenue by 15% through lead tracking and client relationship management.
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Managed 50+ customer orders daily, achieving a 95% on-time delivery rate and
increasing operational efficiency.
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Processed invoices and financial documentation with 100% accuracy, ensuring
timely billing and reconciliation.
Agricultural Teacher (NYSC)
Olobo Premier School– Port-Harcourt
• Taught agricultural science to 50+ students, making complex topics easy to
understand and helping students apply practical farming knowledge.
• Developed and implemented interactive lesson plans, using hands-on activities
like gardening and farm visits to bring lessons to life.
• Worked closely with students on projects, guiding them to develop skills in crop
management, animal husbandry, and sustainable farming practices.
EDUCATION
2021
Bachelor of Science: Agricultural Science
University of Port-Harcourt
CERTIFICATIONS
08/2024 to 09/2024
On-Demand Skills – Didital Witch Support Community
• Virtual Assistant
• Customer Support
• IT Tools
10/2024 to 11/2024
ALX Virtual Assistant Program
Executive Virtual Assistance
10/2024 to 11/2024
Asana Workflow Specialist
11/2024 to 12/2024
Customer Service: Problem-Solving and Troubleshooting
