Favour Idon
Executive VA • Email Marketing Strategist • CRM Systems Expert
Lagos, Nigeria • LinkedIn
Virtual Executive Assistant with expertise in streamlining operations, optimizing CRM workflows, and delivering
exceptional client support. Skilled at proactively solving problems, enhancing efficiency, and enabling founders to
focus on strategic goals.
PROFESSIONAL EXPERIENCE
Vsavvy Academy, Lagos • Executive Administrative Assistant Intern
05/2025 - Present
● Streamlined executive calendars and inboxes, increasing response time by 30% and ensuring 100% client
meeting attendance.
● Designed and implemented a project management system using Trello and Notion, reducing task
turnaround by 25%.
● Led email marketing campaigns via MailerLite, boosting client engagement by 20% and improving
retention.
● Optimized client data in HubSpot CRM, enhancing follow-up efficiency by 15% and eliminating
communication delays.
Stemlab Africa, Lagos • Instructor / Admin Assistant
07/2024 - 01/2025
● Coordinated class schedules and virtual sessions, increasing student attendance by 15%.
● Managed all student communications via Gmail and WhatsApp, ensuring timely updates and high
engagement.
● Created a centralized resource hub in Trello, streamlining training material delivery and improving
instructor prep time by 10%.
● Analyzed student performance to generate comprehensive reports, enhancing course oversight.
Comfort Luxury Apartments,Remote • Executive & Customer Support Assistant
08/2023 - 07/2024
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Managed executive calendars and inboxes, ensuring timely scheduling and 100% client response rate.
Resolved tenant and guest inquiries via Gmail and WhatsApp, maintaining 95% customer satisfaction.
Coordinated check-ins, check-outs, and vendor access, increasing operational efficiency by 20%.
Processed tenant complaints and booking documentation, reducing errors by 10%
EDUCATION
Delta State University, Abraka • B.A in Linguistics ( 2022)
