Favour Idon

Reliable Support Behind the Scenes Executive Assistance, Strategic Email Marketing and Customer Support built to help you scale without the stress. What I Do Best Executive Virtual Strategic Email Marketing Thoughtful Customer Assistance Turn your subscribers into loyal Support Free yourself from the daily admin customers with emails that feel Your clients deserve to feel heard, personal, timely, and impactful. grind and stay focused on leading, From welcome sequences to not juggling tasks. I manage scenes. conversions. Highlights: Highlights: Smart workflows in Notion, 7 Trello, or Google Workspace to keep your team aligned Organized files and SOPs for 7 focus on growth that reflects your brand9s voice Highlights: 7 campaigns, keeping your brand top- Fast, clear, and calm responses 7 Professional templates tailored 7 to your brand voice (MailerLite, HubSpot, Mailchimp) 7 Automated workflows that save you time and boost engagement that resolve issues without drama CRM expertise to manage 7 queries efficiently and track customer insights 7 7 Data-driven insights to refine campaigns and grow your audience steadily 95%+ Customer Satisfaction Score of-mind A calm, reliable partner who keeps things moving while you empathetic, solutions-first approach 98% open rate on nurture 7 clarity and easy access 7 WhatsApp Business) with an nurture relationships and drive operations run smoothly behind the nothing slips through the cracks standard tools (Zendesk, Salesforce, and manage email strategies that and internal workflows so your Inbox to zero within 48 hours, so touchpoint. I combine industry- promotional campaigns, I design calendars, inboxes, travel planning, 7 supported, and valued at every A balance of professionalism and empathy so every interaction builds trust About Me I9m Favour Idon, the reliable support system behind busy entrepreneurs and growing teams. I9m passionate about helping founders because I9ve seen how overwhelming running a business can get when everything falls on one person. Bringing structure, calm, and relief is how I help ideas thrive. My Core Values: Clarity 4 so you always know where things stand. Consistency 4 because steady systems build trust. Care 4 every detail handled like it matters (because it does) I blend smart systems with a human touch, keeping operations smooth so you can focus on growth. Your Partner For Growth I don9t just manage tasks. I build the systems that keep founders in control. From turning cluttered inboxes into clean workflows to creating dashboards that track progress and support processes that scale, my work makes growth sustainable. Executive Virtual Assistant Support Built to keep you focused on leading while I organize the tasks, timelines, and systems that power your day. Quantum Executive Dashboard _ One smart dashboard to keep your tasks, team, and emails in one place so you can lead with focus and peace of mind. Operations Task Tracker Weekly Team Agenda A simple system to track daily tasks, deadlines, and who9s doing what 4 so A streamlined meeting guide that keeps nothing falls through the cracks. your team aligned and focused. Inbox Cleanup System 5 I Keeps communication organized and responsive even when you9re away. I Set up auto-replies for Client availability and built an email label system to sort messages by priority and project. Trello Planning Board A clear view of your daily and weekly priorities with checklists, deadlines, and status updates 4 all in one board. Calendar Management System I'll organize your meetings and deep work blocks for optimal time protection Vancouver Trip Itinerary I Coordinated a streamlined executive trip with clear logistics, meetings, and itinerary details. Email Strategy & Automation 2 I craft email campaigns that build relationships and drive revenue. Subscriber List Setup h Welcome Email Sample ï A/B Testing Plan H Segmented new subscribers for Branded, friendly email crafted to build I created two subject line variations to personalized engagement from Day 1 trust and guide the subscriber journey. test open rate performance and identify what resonates best. Promotional Email Design Time-limited offer with compelling copy and CTA to encourage action. VA Services Launch Email Introduced my Virtual Assistant services to a small, targeted audience using MailerLite. Wrote a warm, value-driven email focused on how I support busy founders. Result: 5 75% open rate 12.5% click rate _ ã 16.67% click-to-open rate (CTOR) Customer Support in Action Ë Helping brands stay organized, responsive, and professional 4 across every customer touchpoint. Order Tracker 3 Google Sheets } Tracked 20+ customer orders in one organized sheet with a visual chart for sales. Gives busy business owners a clear view of every order9s status at a glance. ô Support Ticket Log 3 Zendesk + Google Sheets I managed customer tickets to ensure fast, professional support and reduce churn. Support Tasks 3 Notion _ Built a Notion board to track client issues, follow-ups, and task status. Everything stays in one place, so nothing slips through the cracks. CRM Tools 3 HubSpot, Salesforce, Zoho, Zendesk Ë Helped businesses stay organized, respond faster, and build better customer relationships using leading CRM platforms. Streamlined support tickets so we never miss a customer request. Set up pipelines and tracked deals in HubSpot & Salesforce to improve sales follow-up. Built a centralized customer hub to ensure every conversation is seamless. v Tools I Use To Deliver Results Proven Impact Results that reflect the quality of my work in support, systems, and email strategy. From Miss Am**** Favour completely transformed how we manage support. Clear, fast, and always on point. 4 Miss Am**** Strength Highlight: Customer Support Systems | Fast Turnaround þ From David B Her emails had a 98% open rate in our launch week. It felt like she got our audience. 4 David B Strength Highlight: Email Marketing | Audience Insight ý From Sarah L What I love most is how organized she is. Our systems have never been smoother. Œ 4 Sarah L Strength Highlight: Workflow & Systems Organization Ready to Scale? Let9s Talk. À Your time is too valuable to spend on the small stuff. Let9s explore how I can help you streamline and grow. Book a Free 15-Minute Call. A no-pressure chat to learn about your business and see if we9re a good fit. More ways to connect: Email 0 LinkedIn ô q WhatsApp