FAVOUR ETERIGHO
TECHNICAL EXECUTIVE ASSISTANT
SUMMARY
WORK
EXPERIENCE
Tech-savvy and self-motivated Executive Assistant with extensive experience
supporting entrepreneurs, startups, and business owners. Skilled in streamlining
responsibilities, managing schedules, and handling administrative tasks that free up
time for strategic growth. Dedicated to delivering reliable, results-oriented support
that maximises efficiency and ensures projects are completed with excellence.
Technical Support Assistant, Skills bridge alx-team
August 2025 (remote)
Resolved 95% of technical queries from staff and clients on first contact,
reducing downtime by 30%.
Maintained and troubleshot software, hardware, and learning platforms,
ensuring 99% system uptime.
Created user guides and training resources, cutting repeated support
requests by 40%.
Supported onboarding and reporting processes, improving new-user setup
time by 20% and providing insights for IT strategy.
Virtual Assistant Real Estate, Teri-mic Properties
November 2021 - Sept 2023
Managed executive calendars, client communications, and documentation
with 100% accuracy and confidentiality.
Streamlined email and task management, reducing workload by 35% and
boosting productivity.
Coordinated property listings, meetings, and reports, ensuring timely
completion of real estate transactions.
Implemented digital tools (CRM, scheduling, file management) to improve
operational efficiency by 25%.
Cloud tech VA Internship, Digital witch academy
Assisted in cloud platform management (AWS/Azure), supporting
deployments, monitoring, and troubleshooting to ensure smooth operations.
Provided administrative and technical support to cloud teams, including
documentation, scheduling, and knowledge base updates, improving
workflow efficiency.
EDUCATION
LICENSES/
CERTIFICATIONS
Abia state polytechnic, Aba
HND, Public Administration
Feb 2012- Sept 2015
ON DEMAND IT SKILLS TRAINING(DIGITAL WITCH)
Issued MAY 2024
VIRTUAL ASSISTANT SKILLS IN THE DIGITAL AGE - alx_africa
Issued SEPT 2024
PROFESSIONAL FOUNDATION - ALX
Issued SEPT 2025
Technical Skills
Proficiency with office software (Microsoft Office, Google
Workspace)
Project management tools (Asana, Trello, Monday.com)
Cloud storage and file-sharing tools (Dropbox, Google Drive,
OneDrive)
Basic tech troubleshooting (software, platforms, devices)
CRM platforms (Salesforce, HubSpot, Zoho)
Administrative Skills
Calendar management and scheduling appointments
Email management and correspondence
Document preparation and management
Travel arrangements and itinerary planning
Data entry and record keeping
Filing systems (digital and physical)
Meeting coordination and minute-taking
Communication Skills
Professional written and verbal communication
Customer/client interaction and relationship management
Active listening and accurate information relaying
Multichannel communication (email, chat, video calls)
Meeting coordination and minute-taking
LANGUAGES
English language
