Favour Eterigho

FAVOUR ETERIGHO TECHNICAL VIRTUAL ASSISTANT PORTFOLIO TECHNICAL VIRTUAL ASSISTANT Hello, my name is Favour Eterigho a dynamic and innovative virtual assistant with over 3 years of experience providing exceptional administrative assistance to business owners, startups and entrepreneurs and rendering outstanding customer support productivity in business is very important and to achieve this you must focus on the big things and delegate tasks to someone diligent and skillful like me. lets take a look at why you should hire me? I am that innovative Technical Virtual Assistant who can help you : 1. Schedule appointments 2. Calendar Management 3. Create reports and handle customers' complaints 4. Design and draft document 5. Carry out General Administrative duties 6. lead generation and data entry work sample on Email management It is usually a tedious task to read, respond and filter emails, which takes all the time. below are examples of how I helped business owners and busy clients manage their emails. Work Sample 2 on Data Entry LEAD GENERATION CUSTOMER SUPPORT Phone support Chat support Email support Handling customer compliant collecting and Analyzing customers feedback Giving detailed information about the company's products and services WORK EXPERIENCE ADMINISTRATIVE VIRTUAL ASSISTANT: TERI-MIC PROPERTIES Provided administrative and virtual support to clients by managing emails, scheduling meetings, and maintaining organised digital files, improving task efficiency by 30%. Handled customer inquiries and complaints through email, chat, and phone with empathy and professionalism, ensuring 95% customer satisfaction ratings. Utilised CRM tools and Google Workspace to track client requests, update records, and streamline communication between teams and customers. Assisted in social media management and online communication, responding to messages and comments promptly to enhance client engagement and brand presence. TECHNICAL SUPPORT ASSISTANT, SKILLS BRIDGE ALX-TEAM REMOTE: 2025 Provided technical support to team members and learners, ensuring smooth participation in virtual training sessions. Assisted in setting up and managing digital tools such as Zoom, Slack, and Google Workspace for collaboration and learning activities. Resolved real-time technical issues during live sessions, minimizing downtime and enhancing user experience. Supported data entry, record keeping, and learner progress tracking using Google Sheets and Docs. Collaborated with team members to streamline digital workflows and improve communication processes. Contributed to a positive and efficient virtual learning environment through proactive support and coordination. WORK TOOLS COMMUNICATION TOOLS Slack, Microsoft teams, Clickup, Telegram, Zoom, Hubspot and Intercom. OTHER TOOLS Trello, Zendesk, Canva, Apollo, Google Workspace, Monday.com TOOLS Let's Work together -www.linkedin.com/in/favour-eterigho -