Favour Eterigho

I specialize in delivering high-quality administrative support to individuals and businesses. Leveraging my attention to detail, exceptional organizational skills, and dedication to excellence, I streamline administrative processes, allowing my clients to focus on their core business goals.

SERVICES OFFERED

📧 Email Management:

Efficiently prioritize and manage inboxes by sorting, responding to, and organizing emails based on client preferences. I ensure important messages are highlighted and deadlines are met.

📅 Calendar Management:

Proactively manage schedules by organizing meetings, appointments, and events. I resolve scheduling conflicts, coordinate appointments, and send timely reminders to maximise your time.

📊 Data Entry:

Accurately input and organize data into spreadsheets, databases, and other platforms, ensuring high data integrity and easy accessibility for effective decision-making.

✈️ Travel Arrangements:

Handle all aspects of travel logistics, from booking flights and accommodations to coordinating itineraries, ensuring smooth, efficient, and hassle-free travel experiences.

📄 Document Preparation:

Draft, edit, and format letters, memos, reports, and presentations to produce professional documents tailored to your needs.

📞 Customer Support:

Deliver responsive, courteous customer service by resolving inquiries, addressing issues, and ensuring high levels of client satisfaction through clear and effective communication.

✳️CRM Management:

Maintain and update Customer Relationship Management (CRM) systems, track customer interactions, and ensure the database is up-to-date for improved sales and service efforts.

✳️Research:

Conduct online research for various projects, from market trends to competitor analysis, product sourcing, or gathering key business information.

✳️Project Management:

Coordinate and oversee projects, ensuring deadlines are met, tasks are delegated efficiently, and the project stays on track from start to completion.

Online File Management:

Organize, manage, and maintain cloud storage systems like Google Drive, Dropbox, or OneDrive, ensuring documents are easily accessible and properly category

✳️Lead Generation:

Conduct outreach, gather leads, and maintain prospect lists, helping businesses generate new opportunities and clients.

SKILLS

✳️ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.

✳️ Excellent communication skills, both verbal and written.

✳️ Strong organizational and time management abilities.

✳️ Attention to detail and accuracy in task execution.

✳️ Ability to prioritize tasks and meet deadlines effectively.

✳️ Experience working in a virtual environment, with proficiency in remote collaboration tools.

TOOLS

☑️ Communication and Project Management Tools - Skype, Teams, Meet, Zoom, Slack, Trello, Monday.com, and Asana.

☑️ Time Management Tools - Toggl, RescueTime, and Clockify.

☑️ Email Management Tools -Boomerang, Grammarly, and Inbox Pause.

☑️ Customer Relationship Management (CRM) Tools - HubSpot, Zendesk, and Freshdesk.