Favour Ekwunife
VIRTUAL ASSISTANT
PROFESSIONAL SUMMARY
Result-driven Virtual Assistant with over 4 years of extensive work experience in providing tailored
administrative support, client communication and project management. I demonstrate expertise in managing
complex schedules, organizing inbox and proactive response to client’s needs. I have a proven track record of
boosting productivity by saving over 30+ hours weekly through implementation of new systems and processes.
I leverage tools such as Google Workspace, Microsoft Office Suite, Zapier, Trello, Asana, Slack, and Notion to
streamline workflows and drive organizational success.
CORE SKILLS
Administrative Support
Data Entry Techniques
Schedule Management
Email & Calendar Management
CRM Management
Task Automation
Project Management
Time Management
Workflow & Process Optimization
Effective Communication
Critical Thinking
Multitasking
TECHNICAL TOOLS
Google Workspace
Trello
Notion
Microsoft Office Suite
Hubspot
Clickup
Hootsuite
Zapier
Monday.com
Canva
Slack
Freshdesk
SKILLS OVERVIEW
Administrative Support & Task Management: Expert in providing comprehensive administrative
support including inbox organization, calendar management, prioritizing communication and prompt
response. Experienced in scheduling and coordinating meetings across multiple time zones.
Project Management & Automation: Proficient in managing projects from initiation to completion,
streamlining workflows, automating repetitive tasks, tracking progress and coordinating teams using
Zapier and project management tools like Trello, Asana, and ClickUp.
Social Media & Content Management: Skilled in managing social media accounts, drafting content
calendars to enhance brand visibility and engagements across platforms like Instagram, LinkedIn,
Facebook, Twitter(X). Experienced in using tools like hootsuite, canva to schedule and design content
that align with brand goal and target audience.
PROJECT ACCOMPLISHMENT
Applauded by CEO Jusan Edtech for creating a reusable content calendar template that continues to drive
social media success at Jusan EdTech.
Recognized by for leveraging my creative thinking, problem-solving and effective communication skills to drive
team collaboration and productivity by 15% through task prioritization and workflow automation.
Recommended by multiple clients for delivering high-quality service and exceeding operational goals.
Resume for Ekwunife Favour
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RELEVANT WORK EXPERIENCE AND DUTIES PERFORMED
Virtual Assistant - Jusan Edtech
2022 - 2023
Organized CEO’s inbox, reducing average unread emails from 105 to 2 per week by prioritizing
communication and unsubscribing from 60 irrelevant newsletters to just 4 relevant ones.
Created a reusable Instagram content calendar, increasing engagement rates by 50% and driving
visibility across key demographics.
Scheduled team stand-ups, raising attendance & punctuality rates from 40% to 80% and from 30% to
70% respectively through timely reminders and proactive communication.
Tracked and followed up on team tasks using Trello and ClickUp, ensuring a 100% on-time completion
rate for project deliverables.
Designed and posted engaging Instagram content that aligned with the company’s branding goals,
contributing to a 45% increase in followers
Executive Assistant - Luxerie Entertainment
Managed the CEO’s calendar and emails, saving 20+ hours weekly by organizing appointments and
prioritizing critical tasks.
Coordinated complex travel itineraries, flight bookings & reservations for CEO and a team of 4,
resulting in hitch-free business trips.
Supervised event planning activities, venue bookings, coordinating vendors, and managing guest lists,
resulting in flawless execution of 3 high-profile events.
Managed Instagram and Twitter accounts, resulting in a 40% increase in engagement rates through
targeted content creation and timely responses
Served as a liaison between the CEO and key stakeholders, ensuring timely responses and effective
communication during project negotiations.
Sales Representative - Ekvis Farm
2020 - 2021
2017 - 2018
Delivered exceptional customer support, contributing to a 70% increase in customer return rates
through personalized recommendations and excellent customer service.
Responded promptly to customer inquiries via phone and email, achieving a 98% resolution rate for
complaints and queries.
Designed and implemented a digital filing system for sales records, ensuring seamless record keeping.
Handled customer feedback and implemented suggestions into sales strategies, improving overall client
retention rates by 65%
Proactively managed incoming inquiries, resolving customer issues with a 95% satisfaction rate.
EDUCATION
Doctor Of Veterinary Medicine
University Of Nigeria
Enugu, Nigeria
2024.
Resume for Ekwunife Favour
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