FAVOUR DICKSON
Nigerian | Area 1 Kubwa, Abuja, Nigeria | --| LinkedIn | Skype ID: Favour.Dickson
SUMMARY
● Energetic self-starter with strong Administrative and Customer Service Skills.
● Experienced in Operations and Team Coordination.
● Tech-savvy and Detail-Oriented.
EDUCATION
University of Port-Harcourt – Rivers, Nigeria
B.Sc In Chemistry
Clarion College – Abuja, Nigeria
Diploma In Healthcare
January 2018 – September 2023
June 2024 – December 2024
WORK EXPERIENCE
Marketing Team Lead
March 2020- February 2021
VFD Microfinance Bank - Port Harcourt, Nigeria
● Led a team to achieve set targets by organizing tasks, tracking progress, and ensuring
efficiency.
● Introduced banking services to students, guided them through account opening, and provided
follow-up support.
● Managed customer onboarding by tracking successful account openings and distributing
customized gifts to enhance client retention.
Restaurant Manager
December 2022 - January 2024
Dash of Delish - Abuja, Nigeria
● Recruited and supervised staff, ensuring smooth day-to-day operations and team productivity.
● Managed budgets, monitored stock levels, and handled supply orders to maintain operational
efficiency.
● Developed and implemented promotional strategies to enhance business visibility and
customer engagement.
Telesales Cold Caller
June 2024 - September 2024
Call Experts (Remote)
● Managed inbound and outbound calls, effectively explaining services and addressing customer
inquiries.
● Assessed customer eligibility for insurance services, ensuring accurate information gathering
and processing.
● Facilitated smooth lead transfers to underwriters, ensuring timely follow-ups and efficient
service delivery.
VOLUNTEER ACTIVITIES
Group Leader, Intentional Tribe
December 2024 - Present
As the Group Leader of The Intentional Tribe, I foster a supportive community where like-minded
individuals unite to learn, grow, and achieve shared goals.
Healthcare Assistant, Jowako Hospital
September 2024 - December 2024
Honing my caregiving skills by providing compassionate care, following service plans diligently, and
bringing joy and hope to each patient in meaningful ways.
CERTIFICATIONS
ALX Africa
Virtual Assistant Certification
SKILLS
● Management Skills
● Communication Skills
● Problem-Solving
● Technical Skills
LANGUAGES
English - Fluent
March 2025
