Favour David Aloke

FAVOUR DAVID ALOKE Project & Operations Coordinator | Virtual Assistant | Sales Development Representative (SDR) | Database Management | Digital Marketing Specialist | Professional Cold Caller PROFILE Highly accomplished and versatile professional with a First-Class BSc in Computer Science and an MA in Criminology, combining strong technical acumen with strategic business operations expertise. Demonstrated success as a Project & Operations Coordinator, Virtual Assistant, SDR, Digital Marketing Specialist, and Customer Success Lead, delivering measurable results across client engagement, sales, digital campaigns, and operational efficiency. Adept at leveraging data-driven insights, database management, and cloud-based solutions to streamline processes, optimize performance, and enhance organizational outcomes. Recognized for strong leadership, cross-functional collaboration, and a proven ability to drive growth, improve operational workflows, and execute complex projects under tight deadlines. PROFESSIONAL EXPERIENCE Performance Marketing Specialist Freelancer (Upwork and Fiverr) Jan 2024 – Present - Designed and executed performance marketing campaigns - Optimized campaigns using data-driven insights - Managed budgets and targeting strategies - Led A/B testing and reporting - Collaborated with cross-functional teams Customer Success Lead Seerbit Jun 2023 – Jan 2024 - Led customer success initiatives - Built strong client relationships - Improved onboarding and retention - Monitored metrics like NPS and churn - Managed and mentored team members Sales Development Representative & Cold Caller Bird Nest Property Ltd Nov 2022 – May 2023 - Led prospecting and lead generation - Conducted cold-calling campaigns - Managed CRM data and outreach - Collaborated with sales teams - Improved conversion rates Executive & Virtual Assistant C-Suite Assistants Aug 2019 – Oct 2022 - Provided administrative support - Managed schedules and communication - Prepared reports and presentations - Handled confidential information Entry Level HR Recruiter C-Suite Assistants Mar 2018 – Jul 2019 - Supported recruitment processes - Maintained candidate records - Coordinated interviews - Assisted onboarding EDUCATION Master of Arts in Criminology Bachelor of Science (Hons), Computer Science – First Class Senior Secondary School Certificate CERTIFICATES - HubSpot Inbound Marketing - HR Management Certificate (CIPD) - Project Management Professional (PMP) - AI Workflow & Automation - Customer Success Management Certificate - Agile Development & Scrum Master SKILLS Automation & AI Tools, CRM Tools, Sales & Marketing, Administrative Tools, Technical Support, Project Management, Communication, Leadership INTERESTS Technology Innovation, Data Analytics, Continuous Learning, Cybersecurity, Networking