Favour Chinaka

Favour Chinaka

$10/hr
Tech Support | Business & Data Analysis Professional
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
23 years old
Location:
Asaba, Delta, Nigeria
Experience:
5 years
CHINAKA FAVOUR NMESOMA PROFILE SUMMARY Strategic Senior Data Analyst & Business Analyst with extensive experience transforming raw data into business intelligence that drives revenue growth, operational excellence, lending decisions, and market expansion. Adept at building scalable dashboards, forecasting models, data automation pipelines, and insight-driven frameworks used by leadership teams across fintech, technology and renewable energy sectors CORE COMPETENCIES Advanced Data & Analytics • Forecasting & Predictive Analytics • Data cleaning, Transformation & Automation • Credit Risk & Financial Data • SQL Data Extraction & Reporting • KPI Engineering & Performance Measurement • Data Modeling & DAX • Dashboard Development • BI Reporting Business & Strategy • Performance Review & Optimization • Customer Segmentation & Business Analysis • Requirements Gathering & Business Needs Analysis • Process Mapping Soft Skills • • • • • Leadership & Coaching Conflict Resolution Planning & Execution Problem Solving Team Collaboration Technical Stack • Power BI (Advanced): DAX, Data models • Excel (Advanced): Power Query, Power Pivot • SQL: Data extraction • Other tools: GitHub, SharePoint, Outlook, PowerPoint, CRM Analytics EDUCATION • BSc, Computer Science – Second Class Upper Hezekiah University • A-Level Sciences University of Lagos (2018) KEY ACHIEVEMENTS • Designed and deployed multi-market performance dashboards across 6 regions, enabling leadership to find underperforming segments and unlock new markets. • Built forecasting and sales performance models that improved quarterly planning accuracy and strengthened strategy execution. • Automated reporting workflows, achieving 25%–40% reduction in manual processing time and improving decision speed. • Integrated CRM analytics with business intelligence tools to enhance visibility of pipelines and customer behavior trends. • Conducted LPO and credit data analyses that improved loan approval accuracy and supported risk reduction for lending operations. PROFESSIONAL EXPERIENCE Business Performance & Data Analyst Infinix Tech Cloud Ltd | 2024 - Present • Built executive dashboards tracking sales KPIs, customer adoption trends, and product performance across six regions. • Conducted forecasting and multi-market analysis to support strategic planning and regional expansion decisions. • Cleaned, transformed, and modeled datasets to generate insights that drove business development activities. • Collaborated with operations and business teams to strengthen reporting structures and customer experience. Business Development & Sales Operations Analyst (Data-Focused) PayBridge Microfinance & Lending Ltd | 2024 • Performed data-driven credit and SME portfolio analysis, strengthening lending decisions and reducing risk exposure. Evaluated and validated LPOs and financial documents, analyzing supplier credibility and repayment capacity. • Conducted segmentation analysis to find high-performing SME clusters, influencing marketing and product strategy. • Leveraged CRM and analytics to track pipelines, improve conversions, and deliver consistent data-backed insights to management. • Built performance reporting templates and automated trackers for improved operational efficiency. • Sales Operations Analyst / Reporting Analyst (NYSC) Schoolville Ltd | 2023 – 2024 • Automated reporting systems that improved operational accuracy by 25%. • Conducted trend analysis to uncover patterns influencing enrollment, marketing, and operations. • Produced data-backed reports for leadership and improved team workflows through structured documentation. Territory Sales Operations Analyst TechNova Analytics | Remote | Jan 2022 – Jun 2023 • Tracked territory-level sales and operational KPIs, finding underperforming regions and recommending corrective actions. • Built forecasting and trend models that guided client expansion and resource allocation. • Automated monthly reporting workflows, saving teams 40+ hours per month. • Led stakeholder workshops to translate analytics into actionable sales playbooks. Sales Operations & Inventory Analyst Insight Solutions Ltd | Jan 2021 – Dec 2021 • Migrated CRM and sales datasets into SQL Server with 99% accuracy, boosting data reliability. • Built forecasting models for target-setting and performance evaluations. • Automated performance templates, reducing manual work by 25%. • Conducted customer segmentation analysis that increased conversion rates by 18%. Data & Operations Intern Imo State Data Management Centre | 2020 – 2021 • Aided in data digitization and indexing activities, reducing document retrieval time by 40%. • Prepared operational reports used for government strategic planning. Inventory, Customer Data & Sales Support Lead BrightLite Solar Energy Store | 2022 • Developed an inventory control system that improved reconciliation accuracy and reduced processing delays. • Managed customer insights for solar financing transitions, supporting revenue growth and retention. • Consolidated customer behavior data to refine after-sales engagement strategies. Field Operations & Inventory Assistant Independent Solar Retail Shop | 2019 – 2020 • Managed inventory data for solar hardware systems. • Built a simple but effective stock tracking process that improved accuracy and reduced losses. INTERESTS Data Engineering • Consumer Analytics • Business Strategy • Training • Technology • Sports • Music
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