Favour

I am a dedicated customer care representative with years of experience in providing exceptional service to customers. I have a passion for helping others and am fluent in communicating effectively both verbally and in writing. My expertise in handling customer complaints, inquiries, and feedback, coupled with my vast knowledge of the company's products and services, makes me a valuable asset to any team. With my strong problem-solving skills, positive attitude, and willingness to go the extra mile, I am confident that I can provide your customers with the personalized, timely, and efficient support they deserve. If you are looking for someone who is committed to achieving customer satisfaction, then I am the right person for the job.

🟡 Here are the Skills I've learned through experiences:

✅ Great Written Communication Skills 

✅ Great Verbal Communication Skills 

✅Knowledge of B2B, B2C

✅ Proficient in creating marketing materials

✅ Lead Generation 

✅ Software Navigation

✅ Knowledge handling Software As A Service (SaaS) 

✅ Email Management Knowledge working in Mailchimp 

✅ Capacity to make PowerPoint or Slide introductions to be introduced for demos, Training, and Webinars. 

✅ Proficient working in some CRM and back-office tools, for example (Amazon Work Space, Hubspot, Bria, Convoso, Zendesk, Salesforce, Slack, Skype, Zoom, Google Meet, Zoom, Google Workspace, and Microsoft Office tools, Canva.

✅ Multitasking Typing speed: 40 WPM

✅ Exceptional analytical and problem-solving skills