Favour

Favour

$6/hr
Call,Chat and Email support ,BDR, Sales ,Lead Generation, Virtual/ Administrative Assistant
Roline Consult
Reply rate:
28.57%
Availability:
Hourly ($/hour)
Location:
Abuja Municipal, Federal Capital Territory, Nigeria
Experience:
5 years
About

I am a dedicated customer care representative with years of experience in providing exceptional service to customers. I have a passion for helping others and am fluent in communicating effectively both verbally and in writing. My expertise in handling customer complaints, inquiries, and feedback, coupled with my vast knowledge of the company's products and services, makes me a valuable asset to any team. With my strong problem-solving skills, positive attitude, and willingness to go the extra mile, I am confident that I can provide your customers with the personalized, timely, and efficient support they deserve. If you are looking for someone who is committed to achieving customer satisfaction, then I am the right person for the job.

🟑 Here are the Skills I've learned through experiences:

βœ… Great Written Communication Skills 

βœ… Great Verbal Communication Skills 

βœ…Knowledge of B2B, B2C

βœ… Proficient in creating marketing materials

βœ… Lead Generation 

βœ… Software Navigation

βœ… Knowledge handling Software As A Service (SaaS) 

βœ… Email Management Knowledge working in Mailchimp 

βœ… Capacity to make PowerPoint or Slide introductions to be introduced for demos, Training, and Webinars. 

βœ… Proficient working in some CRM and back-office tools, for example (Amazon Work Space, Hubspot, Bria, Convoso, Zendesk, Salesforce, Slack, Skype, Zoom, Google Meet, Zoom, Google Workspace, and Microsoft Office tools, Canva.

βœ… Multitasking Typing speed: 40 WPM

βœ… Exceptional analytical and problem-solving skills

Languages
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