Favour Agu Nwuko

FAVOUR AGU-NWUKO | EXECUTIVE VIRTUAL ASSISTANT-- Linkedin Profile: https://www.linkedin.com/in/favour-agu Working Remotely Administrative Task | Calendar Management | Data Entry | Customer Support ●​ Detail-oriented Executive Virtual Assistant with hands-on experience supporting executives and teams remotely and on-site. ●​ Skilled in calendar and email management, customer support, document handling, and data entry. Proven ability to organize schedules, manage inboxes, and maintain accurate digital records. ●​ Proficient in Google Workspace, Microsoft Office, and popular project management tools. Reliable, responsive, and focused on helping busy professionals stay organized and productive. Work Experience Administrative Virtual Assistant ​ ​ ​ ​ ​ ​ Jan 2024 Montana Crusoe Apartments ​ ​ ​ ​ ​ ​ Hybrid ●​ Managed and organized digital calendars, scheduled meetings, and coordinated appointments. ●​ Handled inbox management by sorting, replying, and flagging priority emails for busy professionals. ●​ Created and maintained reports, spreadsheets, and documents using Google Workspace and Microsoft Office tools. ●​ Provided customer support via email and chat, ensuring timely and professional responses to client queries. Data Entry Specialist​ ​ ​ ​ ​ ​ ​ ​ August 2021 Tinas Resort Hotel ​ ​ ​ ​ ​ ​ On-site ●​ Maintained digital records of customer information, payments, and room bookings using hotel management software. ●​ Managed confidential customer data with discretion and followed privacy protocols. ●​ Prepared weekly reports on room occupancy, revenue, and guest feedback for management. ●​ Ensured proper file naming, formatting, and storage of digital documents for easy access. Customer Support & Sales Assistant​ ​ ​ ​ ​ Jan 2019 Leophine Residency Hotel​ ​ ​ ​ ​ On-site ●​ Assisted walk-in guests with bookings and answered customer inquiries ●​ Recorded daily sales for the department and kept accurate transaction logs ●​ Provided frontline customer service and helped resolve client complaints quickly ●​ Maintained a friendly, helpful, and professional approach at all times Skills ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Calendar & Email Management Travel Planning Customer Service Document Preparation Meeting Scheduling Project Management Social Media Scheduling Time Management Microsoft Office Suite Google Workspace Online Research Confidential Data Handling Communication Skills Data Entry File Organization​ Education/Certification National Open University of Nigeria (NOUN) Bsc - Public Administration Digital Witch Support Virtual Assistant Training ALX Africa Virtual Assistant Programme