FAUSTINA CHINENYE AMAZU
Abuja, Nigeria | - |-
PROFESSIONAL SUMMARY
I am a highly motivated, detail-oriented legal practitioner with over five years of experience
in legal practice. In my bid to transition and provide exceptional support in legal
environments as a virtual legal assistant, I got trained in IT support (non-technical) as a
virtual assistant, allowing me to efficiently manage administrative tasks and streamline
processes utilizing tools such as HubSpot, Slack, Asana, and Google Workspace. My
goal is to support legal teams in delivering superior client service, ensuring accuracy, and
contributing to the smooth operation of legal proceedings.
SKILLS
Legal Research • Legal Writing & Drafting • Excellent Verbal, Written & Listening skills •
Organizational & Documentation Skills • Strong Attention to Details • Complex Problem-Solving
Skills • Critical Thinking Time Management • Flexibility & Adaptability • Team Player
PROFESSIONAL EXPERIENCE
Virtual Assistant – Customer Service Representative | Zubechi Global Investment Limited | Abuja,
Nigeria
January 2024 – Present
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Communicates with both customers and prospective customers via various
communication channels.
Creates and resolves tickets meticulously to ensure customer conversion,
satisfaction and retention using hub spot.
Contributes to sales growth through lead generations & email campaigns.
Maintains detailed and accurate records of customer interactions and ensures
proper follow-up relationship building.
Associate | Alex E. Edim & Co. | Abuja, Nigeria
January 2019 – January 2024
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Conducted and documented client interviews accurately.
Presented and summed up cases efficiently.
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Prepared, drafted and reviewed legal documents.
Participated in civil dispute resolutions.
Prepared update letters and promptly communicated the same to clients.
Participated in continuing professional development.
Participated in legal events organized by the firm.
Junior Associate | Alex E. Edim & Co. | Abuja, Nigeria
November 2015 – January 2019
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Participated and efficiently recorded notes during client interviews.
Conducted detailed legal research under supervision.
Filed briefs and processes in court.
Participated in continuing professional development.
Civic Education Teacher | National Youth Service Corps | Edo, Nigeria
March 2013 – March 2014
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Drafted lesson notes in accordance with the Universal Basic Education scheme of
work.
Planned, organized, implemented and managed extracurricular activities for my s
Collated and documented the overall termly academic performance of all pupils in
a class as the form teacher.
EDUCATION
April 2014 – October 2015
Nigerian Law School | Kano, Nigeria
October 2007 – September 2012
Madonna University | Anambra, Nigeria.
