Fatimah Aurora Hamoy

Fatimah Hamoy ABOUT ME With 1 year and 4 months of experience as an Executive Assistant to a Managing Director and a Realtor, I managed calendars, coordinated travel, organized inboxes, and scheduled content to support daily operations. I also built a Google Ads dashboard to track spend against actual payments, providing clear ROI insights for better decision-making. I'm tech-savvy, highly organized, and thrive in fast-paced environments. Proficient in Microsoft Office and Google Workspace, I’m also experienced with Notion, Trello, Asana, ClickUp, and familiar with CRMs like HubSpot and KVcore. I adapt quickly and continuously seek ways to improve efficiency. CONTACT INFO Phone - Email-Address Tacurong City, Philippines, 9800 PROFESSIONAL SKILLS Client communication and coordination Calendar, email, and meeting management Workflow setup and process optimization Problem-solving and proactive planning Software adaptability Confidential information management Financial tracking, invoicing, and reporting Social media content, scheduling, and editing SOFTWARE EXPERIENCE Notion Trello Click-up Asana Google Workspace MS office Appscript Hubspot Zapier Quickbooks Xero KVcore Cardd Meta Fathom Fireflies Open Phone Slack ChatGPT Gemeni AI Google Ads Canva Capcut Dealmachine WORK EXPERIENCE EXECUTIVE ASSISTANT August 2024 - May 2025 | Freelance EA/SMM Building or maintaining systems in Trello or Google Drive Managing leads through CRMs like KVcore or Hubspot Lead Generation through Deal Machine | Real estate related Managed social media accounts for clients, including content scheduling and photo/video editing. Building websites and dashboards. Feb 2024 - Feb 2025 | Athena Building or maintaining systems in Project Management tools or Google Drive Creating trackers, timelines, SOPs, and dashboards Calendar management for busy executives, ensuring seamless scheduling, travel coordination, and task prioritization. Email management, filtering, and responding to important communications on behalf of leadership. Task management and project tracking, ensuring deadlines are met and team progress is aligned with organizational goals. Liaison role between CEO/executive and internal/external stakeholders, maintaining professional relationships and communication. Expense Tracking and Reporting using Quickbooks Researching new AI tools to discover the best integrations. Direct support to C-level executives in real estate and private equity QUALITY ASSURANCE SPECIALIST TRANSCOM | June 2022 - Feb 2024 Analyzed call reviews to assist team leaders in oneon-one coaching sessions with bottom agents, aiming to improve their sales rates and enhance the effectiveness of their pitches. Provide feedback and suggestions for improvement to sales representatives. Developed concise decks and reports to effectively communicate findings and strategies. SUBJECT MATTER EXPERT/PAL SUPPORT TRANSCOM | July 2021 - June 2022 Demonstrated proficiency in addressing billing inquiries, navigating Comcast's billing systems, and resolving account, payment, and subscription issues. Utilized knowledge of Comcast's service offerings, promotions, and upgrade options to recommend suitable solutions tailored to customers' requirements. CUSTOMER SERVICE REPRESENTATIVE TRANSCOM & Awesome OS | September 2020 - July 2021 Managed both inbound and outbound calls. Addressed billing inquiries, and processed credits, refunds, and sales transactions. EDUCATION UNIVERSITY OF THE IMMACULATE CONCEPTION June 2015 - March 2020 Bachelor of Science in Electronics Engineering