Fatimah Animashaun

Fatimah Animashaun Profile I am a detail‑oriented Virtual Assistant and Operations Support professional with proven experience across HR administration, data reporting, documentation, scheduling, customer service, and manual software testing. Skilled in managing executive calendars, organizing workflows, handling email communication, preparing reports, conducting research, and supporting day‑to‑day operations. Advanced proficiency in Microsoft Excel, Power BI, Google Workspace, and productivity tools. Highly organized, proactive, and committed to delivering quality work with accuracy, confidentiality, and professionalism. Skills Core Skills HR Administrative Support Data Entry & Data Cleaning Email & Calendar Management Research & Information Gathering Filing & Document Management Communication & Client Support Workflow Organization Task & Project Coordination Meeting Scheduling • • • • • • Soft Skills Attention to detail Clear communication Documentation Team collaboration Multitasking Time Management • • • • • • • • • Work Experience 10.2019 – present Abuja, Nigeria Administrative Officer Federal Capital Territory Administration Managed documentation, filing systems, and internal communication across multiple units. Prepared reports, summaries, and official correspondence for supervisors and departmental heads. Organized schedules, coordinated meetings, and supported day‑to‑day office operations. Maintained accurate records and ensured proper document workflow across departments. • • • • 03.2025 – 10.2025 Remote QA / Manual Software Tester (Intern) Porchplus Conducted end-to-end manual testing on features such as user onboarding, property listings, amenities, rent charges, and demo bookings. Executed manual test cases and documented functional and UI bugs. Collaborated with developers to verify issue resolution and improve product quality. Assisted in system onboarding and provided product support to new users. • • • • 04.2024 – 09.2025 Virtual Assistant / Administrative Support Freelance Handled inbox management, scheduling, data entry, and general administrative tasks for clients. Created and maintained spreadsheets, databases, and documentation for smooth operations. Assisted with HR support tasks including recordkeeping, applicant coordination, and documentation. Conducted online research, prepared reports, and organized digital files to improve efficiency. • • • • 02.2023 – 03.2023 Abuja, Nigeria Data Entry Clerk Yiaga Africa Entered and validated large volumes of electoral data in the ERAD database with 99% accuracy. Supported the data team with real‑time uploads and report preparation. Maintained confidentiality and adhered to INEC compliance standards. • • • 04.2019 – 09.2019 Lagos, Nigeria Customer Service Representative Odeva Spiv Ventures Delivered customer support across phone and physical interactions with high satisfaction. Resolved inquiries and complaints, improving client experience and brand trust. Maintained accurate sales and customer records through Excel and digital tools • • • Education 11.2017 Lagos, Nigeria BSc - Business Administration Lagos State University 2025 Zaria, Nigeria MSc - Business Administration (In Progress) Ahmadu Bello University Certificates ANST Software Testing Training 2025 Women Techsters Data Science and AI 2024 Google Data Analytics Certificate 2023 ALX Virtual Assistant 2024/09 Tools & Systems Power Bi Microsoft Excel Google Workspace Trello Slack CRM & Applicant Tracking Basics