Fatima Palacios

With integrity and hardwork, I am confident that I can be a good asset to your company. My name is Fatima and I'd like to use my experience-based passion in the BPO and teaching industry for almost ten years.

My background includes serving as a customer service associate within the call-center industry and a home-based ESL tutor for Chinese students. Most recently, I worked for a US based property management company, where my responsibilities included dispatching real estate agents to show properties, providing assistance to prospects, tracking inspections and work orders, reviewing inspection reports, responding to email and sms inquiries.

Previously, I worked within high-volume technical support call centers for a major satellite television services provider, a market researcher for a market research firm and an appointment setter. I consistently met my goals and targets.

Furthermore, I bring to the table strong computer proficiency in CRM database applications like Salesforce, MS Word, MS Excel, Google Docs along with my data entry, transcription, calendar and email management skills.

Please feel free to contact me! It'll be an honor to serve you!