FATIMA MANGAHAS
008 Purok 6 Catacte, Bustos, Bulacan ·--· https://www.linkedin.com/in/fatima-mangahas-01183b1a0/
"Seeking a position where my attention to detail together with solid Microsoft Office knowledge will
contribute to the company's success. Well trained in both written and spoken English communication.
Has a burning passion for continuous learning."
EXPERIENCE
FEBRUARY 2017 – SEPTEMBER 2019
CUSTOMER CONTACT FOR SOCIAL MEDIA, INTERNATIONAL AIRLINES
SERVICES ASIA, INC.
Responds to customers queries and help in travel booking using social media particularly on
Facebook, Twitter and WeChat.
JUNE – JULY 2016
JUNIOR HIGH SCHOOL TEACHER, FERNANDEZ COLLEGE OF ARTS AND
TECHNOLOGY
Deliver daily lessons in English and Technology and Livelihood Education to Junior High School
students.
DECEMBER 2015 – APRIL 2016
CUSTOMER SERVICE REPRESENTATIVE, TELEPERFORMANCE
PHILIPPINES
Assist in travel needs of passengers through phone call specifically during Airline schedule
changes.
EDUCATION
APRIL 2015
BACHELOR IN SECONDARY EDUCATION MAJOR IN ENGLISH,
BULACAN STATE UNIVERSITY – BUSTOS CAMPUS
MARCH 2010
HIGH SCHOOL GRADUATE, ALEXIS SANTOS HIGH SCHOOL
SKILLS
Attention to detail
Effective communication skills
Computer navigation skills
Microsoft Office skills
Resourcefulness
Problem solving skills