FATIMA BINTA MOHAMMED
MSC, CIPD, APM, SAAS, DM, PMI-PMP®, 01
43 Hall Road Aveley,South Ockendon Essex RM154hj │-. - │-Strategic Business Leader | Global Business Strategist |
Relationship Management Expert
O V E R V I EW
Fatima Binta Mohammed is an accomplished Strategic Business Leader with over a decade of international experience in business
strategy, relationship management, and project management. She excels in driving transformative initiatives that optimize
operations, enhance stakeholder relations, and drive revenue growth. Her expertise lies in leveraging strategic communication
and data-driven insights to achieve organizational goals on a global scale.
CORE COMPETENCIES
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Relationship Management:Cross-cultural communication, Stakeholder engagement, Conflict resolution, Networking,
Emotional intelligence, Persuasion and influence, Active listening, Diplomacy, Adaptability.
• Business Development and Analysis: Market research Sales strategy development , Digital marketing, CRM, Negotiation,
Business intelligence, Financial modeling, Competitive analysis, Customer segmentation, Value proposition development,
Salesforce, HubSpot, Google Analytics, SEMrush, LinkedIn .
• Process and Change Management: Leadership, process redesign, Empathy, Strategic planning, process re-engineering,
improvement, Communication Adaptability, Problem-solving, Risk management, Team building Process redesign,
Stakeholder analysis,Kotter’s Change Management Model, Prosci’s ADKAR, Model Microsoft PowerPoint, Prezi, Survey
Monkey, Google Forms, Microsoft 365, Slack, Trello.
• Project Management: Budget management, Stakeholder engagement, Agile methodologies, Risk management, Time
management, Quality control Resource allocation, Communication, Team leadership, Scope management .
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Data Analysis & Optimization: Data analytics proficiency, Statistical analysis, Process improvement, Data visualization,
Critical thinking, Predictive modeling, Data cleaning and preprocessing Report generation.
• Business Analysis: Requirements gathering, Process modeling, Stakeholder analysis, Data interpretation, Critical thinking,
Documentation writing, Use case development, Agile methodologies, Risk management, Communication skills. SWOT
Analysis Framework, PESTLE Analysis, Framework, Google Analytics, CRM, Salesforce, Mind mapping.
P RO F E S S I O N A L E X P E R I E N C E
Zigma Limited
Jun 2021- Till Date.
Global Business Relations and Improvement Manager
As a Strategic leader I adept at fostering positive relationships and driving business improvement initiatives globally. Demonstrated
success in optimizing operational efficiency and strengthening stakeholder engagement through data-driven strategies.
Key Achievements:
• Relationship Management: Secured partnerships with government agencies, resulting in 30% reduction in project approval
timelines and 20% increase in collaboration on large-scale projects.
• Private Sector Engagement: Cultivated strategic partnerships, contributing to 15% increase in market share and 25%
growth in revenue.
• Operational Efficiency: Led initiatives driving a 20% improvement in process efficiency and 15% reduction in project costs
for government and private sector clients.
• Stakeholder Satisfaction: Implemented strategies resulting in 90% satisfaction rate among government and private sector
stakeholders, enhancing loyalty and retention.
• Regulatory Compliance: Ensured 100% compliance with government regulations and industry standards, mitigating risks
and maintaining positive relationships.
• Team Productivity: Improved team productivity by 25% through waste reduction initiatives and optimization of backlog
management processes.
Adhubbing Global Resources Limited
April 2019– June 2021
Strategic Business Transformation Leader
As a Visionary strategist driving business transformation and operational excellence through innovative process and project
management initiatives. Expertise in optimizing operations, enhancing customer success, and fostering strategic growth.
Key Achievements:
• Generated $200k in cost savings through strategic sourcing and contract negotiation, contributing to enhanced
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profitability.
Developed and implemented process standardization measures, reducing errors by over 47% and ensuring flawless
implementation of standard work procedures.
Drove higher employee retention by 90%, implementing training programs and leadership development initiatives.
Increased customer retention rates by implementing customer advocacy initiatives, resulting in strengthened
partnerships and revenue stability.
Orchestrated revenue expansion through strategic upselling, collaborating with sales teams to identify and capitalize on
cross-sell opportunities.
Championed business transformation programs, pivoting the organization into new business ventures and enhancing
market competitiveness.
Established robust feedback mechanisms and key performance indicators for customer success, driving continuous
product enhancement and innovation.
Rural Homes Limited, Abuja
Nov 2014– March 2019
Regional Human Resource Business Partner
As Head Human Resources , I've spearheaded transformative HR initiatives, fostering a culture of growth and empowerment,
propelling our organization to new heights of success. greatest asset.:
Key Achievements Demonstrating Strategic HR Leadership:
• Developed an annual HR plan meticulously aligned with organizational goals, achieving a remarkable 100% alignment
rate, guiding strategic workforce optimization.
• Established comprehensive job descriptions, KPIs, and SOPs, ensuring 100% implementation and uniformity across
operations, optimizing processes for efficiency.
• Developed tailored training modules, garnering a notable 90% satisfaction rate among participants, empowering
employees with necessary skills and knowledge.
• Executed strategic workforce planning, achieving an impressive 95% retention rate through effective recruitment and
retention strategies, securing top talent.
• Fostered a positive work environment, leading to a notable 15% increase in employee satisfaction, enhancing morale
and productivity.
• Managed calendars and implemented internal meeting structures to facilitate communication, achieving an exceptional
95% adherence rate, ensuring transparency and alignment.
• Demonstrated HR's pivotal role in supporting organizational strategy, achieving an impeccable 100% alignment rate,
driving synergy between HR initiatives and overarching goals.
• Upheld HR professionalism, achieving a flawless 100% adherence rate, fostering a culture of integrity and excellence.
Nettetal Limited
March 2014 – Jan 2015
Business Development Manager
As the Senior Vice President of Sales and Business Development at Nettetal Limited, I played a pivotal role in driving strategic growth and
fostering client relationships. I demonstrated prowess in driving revenue growth, enhancing client satisfaction, and optimizing talent
acquisition processes, contributing significantly to Nettetal Limited's success during my tenure.Here are the key achievements that
underscore my tenure:
Key Achievements:
• Identified and targeted 50+ potential clients within a six-month period, resulting in a remarkable 30% increase in new business
acquisition, expanding the company's client base.
• Facilitated 20+ meetings between client decision-makers and company principals, achieving a notable 40% conversion rate from
initial contact to signed contracts, enhancing revenue streams.
• Developed and executed tailored approaches and pitches for each client, leading to a 25% increase in successful proposals and
partnerships, fostering mutually beneficial relationships.
• Client Retention: Effectively handled objections and negotiations, resulting in a significant 50% reduction in client churn and a
commendable 15% increase in client satisfaction scores, ensuring long-term client loyalty.
• Talent Acquisition: Reviewed and screened over 100 job applications, conducted 30+ interviews, and shortlisted 15 candidates,
improving hiring efficiency and retention rates by 20%, securing top talent to drive organizational success.
National Health Insurance Scheme
March 2013 – Feb 2014
Strategic Business Development Specialist (Tier 2).
In my capacity at the National Health Insurance Scheme, I spearheaded strategic initiatives to drive operational excellence and enhance
organizational performance. Here are the impactful achievements I delivered during my tenure:
Key Achievements:
• Conducted meticulous analysis of financial records, resulting in a 20% reduction in reconciliation errors, ensuring financial
accuracy and integrity.
• Optimized disbursement processes, leading to a 15% increase in disbursement speed and accuracy, streamlining operations and
resource allocation.
• Executed comprehensive market research within the Investment unit, identifying lucrative investment opportunities and
contributing to a 25% improvement in investment portfolio performance.
• Implemented strategies to streamline insurance policy administration and claims processing, resulting in a 30% reduction in
claim processing time and a 20% increase in customer satisfaction with claims resolution, bolstering service quality.
Health World Limited
Jan 2012 – Feb 2013
Business Strategy Entry Officer
As a Business Strategy Entry Officer at Health World Limited, I played a pivotal role in optimizing organizational efficiency and productivity
through strategic administrative initiatives. Here's a snapshot of my achievements with measurable outcomes:
Key Achievements
• Streamlined Administrative Processes: Implemented streamlined administrative processes, resulting in a 25% reduction in
paperwork processing time, enhancing operational efficiency.
• Enhanced Office Space Utilization: Introduced new organizational strategies, leading to a 20% increase in office space utilization
efficiency, optimizing resource utilization.
• Proactive Risk Management: Implemented proactive risk management strategies, resulting in a 20% reduction in workplace
incidents and accidents, ensuring a safe working environment.
• Enhanced Vendor Relationships: Strengthened vendor relationships, resulting in a 30% increase in vendor responsiveness and
reliability, ensuring smooth supply chain operations.
• Adherence to Compliance Standards: Ensured strict adherence to compliance standards, achieving a 100% compliance rate with
regulatory requirements, mitigating legal risks.
• Improved Customer Satisfaction: Implemented customer feedback mechanisms, leading to a 20% increase in customer
satisfaction scores within six months, enhancing brand reputation.
• Strategic Growth Planning: Developed long-term strategic plans, resulting in a 15% increase in organizational growth projections
over the next fiscal year, driving sustainable growth.
EDUCATION
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Master of Business Administration USA (MBA), Nexford University, 2021 – 2022
Stanford University Graduate School of Business USA-Stanford Seed Program ,-
Executive Masters in Strategic Human Resources Management, Metropolitan School of Business & Management (UK),
2019
Master of Science (MSc) in Management, Nile University, 2016 – 2018
Bachelor's Degree in Business Administration and Management, University of Sunderland (UK), 2009 – 2012
PROFESSIONAL C E R T I F I C A T I O N
• Sales Development Representative Professional (Feb 2024)
• Agile Project Management (Feb 2014)
• Digital Marketing Professional, (May 2019)
• CIPD Professional, Charted Institute of Personnel & Development (April
2019)
• Fellow Member, ICAD – Institute of Chartered Administrators
(November 2018)
• Office Administration And Management, Phillips Consulting (June
2017)
• Proficiency Certificate in Oil and Gas Management, Institute of
leadership & management, UK (September 2014)
PERSONAL INFORMATION
Linkedin: https://www.linkedin.com/in/fatima-b-mohammed-4652b77b/
