Fatima Allauddin

Fatima Allauddin Experience Sharjah UAE eZoom. Inc – HR Assistant 2020 – July 2020 It was an online web app studio based in California. I have recruited from different platform such as LinkedIn, Indeed etc. I was responsible for posting and handling all the job posts. Then, shortlisting the candidates after reviewing their cv and prescreening. Scheduling interviews through Calendly and conducting it through zoom. At last, hiring the candidates who will be the best fit for all the requirements. - - Task4Less – Administrative Assistant 2019 – Dec 2019 It was an online cleaning service provider. I was handling with inbounds/outbounds. Live chat was also a part of but not the main. I was managing all contacts through CRM and all appointments set by customers. US Pharmacies - Customer Service Agent 2018 – February 2019 Answered the Incoming calls and directed them properly. Did Outbound calling to confirm patients address and how well are they treating their illness. US Pharmacies covers; Boca Town Pharmacy (BTP), Jupiter Pharmacy (JPT), etc. Gold Touch Media – Marketing/Recruiting Agent 2018 Jan – 2018 Oct I have recruited from different Platforms such as LinkedIn, Upwork, etc. My procedure includes, researching about best fit candidates, ask them for their resume and according to their experience and skill level send interview invite to selective candidates, via Calendly. My other task were email and social media marketing, Content was provided by employer but sometimes also created myself. Unlock Authority – Customer Service Agent / Project Management 2015 – November 2017 Used Telegram and Zendesk Chats. I was handling with live chats, solving customer’s queries in Zendesk tickets and providing them with best solutions. This company was about cryptocurrency. After 6 months, I was promoted as Project Manager and started managing the team. Clinicoin – Telemarketer /Administrative Assistant 2012 – December 2013 In this company, I was Telemarketer who handled admin task too. I handled with Outbound/inbound, Calling potential leads, sales, appointment setting, etc. My other tasks were: Audit of employee time sheets, Follow up with employees. Education • • • IELTS O-Level & A-Level (Grade: As) B.COM Personal Skills • Stress Management • Good Communication Skills • Packages: MS Office (Word, Excel, Power Point, Access) & Front Page • Researches, Any Administrative task, etc